Customer Service & Inventory Management Personnel Job at Jibs-Ray Nigeria Limited
Jibs-Ray Nigeria Limited is a recruitment and consulting company established in 2018 to proffer manpower solutions to its clients.
We are recruiting to fill the position below:
Job Position: Customer Service & Inventory Management Personnel
Job Location: Ikoyi, Lagos
Employment Type: Full-time
Reporting Line:Head of Department
Job Summary
- We are seeking a detail-oriented and organized Customer Service Personnel with strong skills in inventory management, order processing, and auditing kitchen operations to join our restaurant team.
- The ideal candidate will have a solid understanding of bookkeeping principles, proficiency in Excel, and experience in managing inventory, processing orders, and auditing kitchen practices.
- This role is critical to ensuring financial accuracy, inventory integrity, and the smooth operation of our restaurant.
Responsibilities
Inventory Management & Bookkeeping:
- Maintain accurate financial records
- Record daily and weekly financial transactions, including sales reports, expenses, and payments.
- Coordinate with line manager to place orders and manage deliveries.
- Implement and maintain inventory control systems and procedures.
- Monitor and manage inventory levels to ensure adequate stock without overstocking.
- Conduct regular inventory counts and reconcile discrepancies.
- Track inventory usage and generate reports on stock levels and turnover rates.
- Analyse inventory data to identify trends and make recommendations for improvements.
Order Processing:
- Process customer orders accurately and efficiently.
- Coordinate with kitchen and dispatch rider to ensure timely and accurate order fulfilment.
- Monitor order status and resolve any issues or discrepancies.
- Communicate with customers regarding order status, delays, or any necessary adjustments.
- Maintain order records and generate reports on order trends and performance.
Auditing Kitchen Operations:
- Conduct regular audits of kitchen operations to ensure compliance with health and safety regulations.
- Monitor food quality, preparation processes, and kitchen cleanliness.
- Review and audit kitchen staff performance and adherence to standard operating procedures.
- Identify areas for improvement and work with kitchen management to implement changes.
- Maintain detailed records of audit findings and follow up on corrective actions.
Excel Proficiency:
- Utilize Excel to create and maintain spreadsheets for financial tracking, inventory management, and order processing.
- Develop and use Excel formulas, pivot tables, and charts to analyze data and generate reports.
- Ensure accuracy and integrity of all data entered into Excel spreadsheets.
Additional Tasks:
- Perform any other tasks assigned by management to support the restaurant's overall operations.
Education
- Bachelor's degree or HND in Financial Bookkeeping, Business Administration, or a related field preferred.
Qualifications:
- Proven experience as a bookkeeper, stock/store keeping, inventory manager, or similar role in a restaurant or retail environment.
- Proficiency in Excel and other Microsoft Office applications.
- Strong understanding of bookkeeping principles and financial reporting.
- Experience with inventory management systems and procedures.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.
- Ability to communicate effectively with team members and customers.
- High level of integrity and ability to handle sensitive financial information.
Salary
- N100,000 - N150,000 monthly
Method of Application
Interested and qualified candidates should send their CV to: jibs.ray@gmail.com using the Job Position as the subject of the mail.
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