Customer Service Job at iConcepts

iConcepts is Nigeria’s leading multi-channel solutions provider of Mobile Interactive Communication Services. iConcepts applies its expertise in Mobile Messaging Technologies and its network of relationships with the Nigerian GSM operators, advertising and marketing agencies, media organizations and corporations in different industries to develop innovative marketing, entertainment, business and communication solutions.


Position: Clients Service Manager
Job Purpose

• Maintains customer satisfaction by providing problem-solving resources.

Skills

• Customer Service
• Analyzing Information
• Developing Standards
• Help Desk Experience
• Emphasizing Excellence
• Process Improvement
• Decision Making
• Managing Processes
• Planning
• Tracking Budget Expenses

Experience

• 3 - 4 years & above

Qualification

• University degree with proven skills, abilities, experience and knowledge in MANAGING AND ANALYZING PROCESS.

Method of Application
All qualified candidates should kindly send their resume to jobs@iconcepts.com.ng