Customer Service Manager Job at Clinix Healthcare
Clinix Healthcare is a renowned healthcare provider with years of experience in the Medical and Diagnostic sector, operating numerous centers across eastern Africa. Founded in 2006, Clinix Diagnostic Centre was established with a vision to offer world-class diagnostic and healthcare services that are accessible and affordable to all. The company has steadily grown to become a reputable entity in the primary healthcare sector in Nigeria, committed to achieving excellence in delivering quality services to customers.
We are recruiting to fill the position below:
Job Position: Customer Service Manager
Job Location: Lagos
Role Description
- This is a full-time on-site role for a Customer Service Manager at Clinix Healthcare in Lagos.
- The Customer Service Manager will be responsible for overseeing customer satisfaction
- Managing customer service operations
- Providing support to customers
- Utilizing analytical skills to assess performance, and maintaining effective communication with clients.
Qualifications
- Bachelor's Degree in Business Administration or related field.
- Minimum of four years post nysc experience
- Effective Communication skills
- Proven experience in managing customer service teams
- Customer Satisfaction, Customer Service Management, and Customer Support skills
- Analytical Skills
- Ability to identify and implement process improvements
- Strong organizational and leadership skills.
Method of Application
Interested and qualified candidates should send their CV to: lynda.clinixhealthcare@gmail.com or hr@clinixhealthcare.com.ng using the Job Position as the subject of the email.
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