Customer Service Officer (Hybrid) Job at Leadway Assurance Company Limited

Leadway's continuous dedication towards professionalism, service excellence and clients satisfaction is what keeps driving us through the expanse of the digital space and unto every home. This is why we won't stop in our search for the Best of the Best hands in our various advertised roles.

We are recruiting to fill the position below:

Job Position: Customer Service Officer (Hybrid)

Job Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities

• Act as the point of contact between clients and our team.
• Understand and anticipate client needs, preferences, and potential issues.
• Conduct client meetings to review campaign results and discuss future strategies.
• Attend training sessions and seminars to stay updated with the latest Sales /marketing trends and tools.
• Coordinate with other team members to ensure timely and successful delivery of our solutions according to client needs.
• Provide regular feedback from clients to the team to facilitate continuous improvement.
• Participate in team meetings and brainstorming sessions.

Requirements

• Candidates should possess Bachelor's Degrees in Management, Marketing, Business, or a related field with 2+ years of relevant work experience.
• A passion for High-end Sales
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.
• Previous experience or education in marketing or related fields is a plus.

Salary
N200,000 - N450,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: bethseyo@gmail.com using the Job Position as the subject of the email.

Note: Only qualified candidates need apply.