Customer Service Officer Job at Livvy's Twist Cake Company
Livvy's Twist Cake Company is a company that dealsin the production of cake and other bakery goods. Every cake we create is a reflection of love.passion and skill. We delight our customers with quality and innovation.
We are recruiting to fill the position below:
Job Position: Customer Service Officer
Job Location : Lekki, Lagos
Employment Type: Full Time
Responsibilities
- Provide detailed information about our services and offerings
- Manage customer interactions across various channels (phone, email, social media).
- Maintain accurate records of customer interactions and transactions.
- Work collaboratively with the team to ensure customer satisfaction.
- Assist in the coordination and execution of events as required.
Qualifications & Skills
- Bachelor's Degree / HND / OND with 1 - 3 years of experience.
- Proven experience as a customer service representative or in a similar role.
- Ability to multitask and manage time effectively.
- Proficiency in MS office and customer service software.
- Applicant must have excellent verbal and written communication skills to interact effectively with customers.
- Strong problem solving abilities and attention to detail.
- Positiive attitude and ability to work in a team-oriented environment.
- Certification in customer service is an added advantage.
Salary
N80,000 monthly.
Method of Application
Interested and qualified candidates should send their CV to: info@livvystwist.com, Cc: ltmanager243@gmail.com using the Job Position as the subject of the mail.
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