Customer Service Officer Job at Tribest Corporate Support Limited

Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions. With a team that diverse, we are setting new standards of performance and raising the bar in excellent service delivery.

We are recruiting to fill the position below:

Job Position: Customer Service Officer
Job Location: Lekki, Lagos
Work hour: 12pm - 9pm

Key Responsibilities

• Secondary Contact: Serves as the second point of contact for both drivers and customers.
• Load Management: Handles tracking of drivers and giving timely driver location updates to customers in real time.
• Relationship Building: Foster and maintain positive relationships with customers and drivers.
• Customer Care: Deliver top-notch customer care services consistently.
• Professionalism: Uphold the highest standards of professionalism in all interactions.
• Goal Achievement: Ensure customer satisfaction on every load.

Desired Skills:

• Computer Proficiency
• Very good at customer service and communication.