Customer Service Officer Job in Port Harcourt

This is an indigenous Nigerian company with devoted interest in Real Estate, Training, Equipment Hiring, Construction, etc. We are in the business of changing lives positively and we are passionate in solving Housing problems.

We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Description

• We are looking to hire a customer service officer to manage customer queries,complaints and answering phone calls.

Responsibilities

• Greet clients to the office and communicate with them to determine their purpose for the visit.
• Manage large amounts of incoming calls.
• Meet personal/sales targets and call handling quotas.
• Perform follow-up duties to ensure that all meetings are successfully carried out.
• Assist clients in filling out client personal information forms and ensure that all such documents are confidentially filed.
• Go the extra mile to engage customers.
• Respond to inquiries regarding available properties and property prices in different areas.
• Schedule appointments between clients based on the availability and convenience.
• Provide support in creating informational documents such as brochures and flyers to attract new clients.
• Provided support in clients and managing meetings by taking and recording minutes.

Requirements

• BA / B.Sc / HND or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Applicant mustbe a female
• Applicant must reside in port harcourt.
• Must be willing to work on weekends (Saturdays).

Method of Application
Interested and qualified candidates should send their CV to: hr@endlexgroup.com and copy: admin@endlexgroup.com using "Customer Service Officer - Port Harcourt" as the subject of the mail.

Note: Do not apply if you do not meet with the requirement for the role.