Customer Service Relation Job at Hec Recruit

Hec Recruit is a full-service HR consulting firm with a unique approach. Since 2020 we have been helping our clients find a job best suited for their skills and interests, and helping local companies locate the best employees.

We are recruiting to fill the position below:

Job Position: Customer Service Relation
Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Description 

  • Depending on your experience, performance and your results in terms of deliverables. We are on the hunt for a dedicated and qualified customer service representative to join our dynamic team.

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Responding promptly to customer inquiries
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Communicating and coordinating with colleagues as necessary
  • Providing feedback on the efficiency of the customer service process
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Knowing our products inside and out so that you can answer questions
  • Processing orders, forms, applications, and requests.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • Interested candidates should possess a Bachelor's Degree in relevant fields with 2 - 8 years of work experience.

Salary
N100,000 - N200,000 monthly.

Method of Application
Interested and qualified candidates should send their CV to: hecrecruitment.hrconsulting@gmail.com using the Job Position as the subject of the mail.

Note

  • The shortlisted candidates will be contacted for an interview.
  • Proximity to job location is key for consideration.