Customer Service Representaive Job at XPRO Management Limited

XPRO Management Limited is an outsourcing firm that helps clients source for credible and reliable workers in all fields.

We are recruiting to fill the position below:

Job Position: Customer Service Representaive

Job Location: Ikeja GRA, Lagos
Employment Type: Full-time

Job Description

• We are looking for a highly motivated and skilled Customer Service Representative to join our team.
• The ideal candidate will be responsible for providing exceptional customer service to our clients and resolving any issues or concerns they may have.
• The candidate must possess excellent communication skills, both verbal and written, as well as the ability to multitask in a fast-paced environment.

Responsibilities

• Responding to customer inquiries via phone, email, or chat
• Providing accurate and timely information to customers
• Collaborating with other departments to ensure customer satisfaction
• Resolving customer complaints and issues in a timely manner
• Maintaining a positive and professional attitude when dealing with customers
• Keeping accurate records of customer interactions and transactions

Requirements

• HND / B.Sc Degree in any field
• Excellent communication skills, both verbal and written
• Proficiency in Microsoft Office Suite and other relevant software
• Previous customer service experience is an added advantage
• Ability to multitask in a fast-paced environment
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Applicant must be ready to resume immediately upon successful completion of the interview process.

Method of Application
Interested and qualified candidates should send their CV to: xpromanagementlimited@gmail.com using the Job Position as the subject of the mail.