Customer Service Representative

Redeem Royal is a newly established private organization.

JOB DESCRIPTION:

We are hiring a Customer Service Representative to manage customer queries and complaints.

You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

 

JOB REQUIREMENT:

  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.



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