Customer Service Representative Job at Oftencoft Limited

Oftencoft Limited - We're a new Company based in Lagos State looking to create life changing experiences on our platform. You can read more about us HERE.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Lagos

Details

• We are searching for a Customer service Rep for a full time role with preferably but not limited to 1-2 years experience.
• This role gives you an opportunity to grow with and within the Company, so foresight should be one of your traits

Responsibilities
Responsibilities Include:

• Handling customer issues
• Responding to emails, social media questions from customers
• Interface with other departments to fulfil all customer relation needs

Requirements

• You should have 1-2 years experience in the advertised role
• A calm tone
• Ability to work under pressure from customers and within a team
• A strong understanding of human behaviour and customer relations
• Must have the ability to communicate effectively (written and verbal)
• Good knowledge of computers/technology
• Common sense would be great!
• It would be also plus if you're also a good listener, highly motivated to learn new things/methods of achieving set goals, a creative mind and a team player

Salary

• Salary for this role is N75,000 before tax
• You will be trained and be guided by a supervisor