Customer Service Representative Job at R & R Recruitment Services

R & R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is currently recruiting suitable candidates to fill the following positions below:

Job Position: Customer Service Representative
Job Location: Surulere, Lagos
Employment Type: Full Time

Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Keep records of customer interactions, process customer accounts and file documents.

Requirements

• Candidates should possess an HND with 1 - 2 years of experience.

Salary
N80,000 monthly.

Method of Application
Interested and qualified candidates should send their CV to: r2recruitmentservices@gmail.com using the Job Position as the subject of the mail.

Note: For more enquires; whatsapp: 09035411252.