IT Support Officer Job at Vitafoam Nigeria Plc

Vitafoam Nigeria Plc is Nigeria's leading manufacturer of flexible, reconstituted and rigid foam products. It has the largest foam manufacturing and distribution network, which facilitates just-in-time delivery of its products throughout Nigeria. Incorporated on 4th August, 1962 and listed on the floor of the Nigerian Stock Exchange in 1978. Vitafoam's successful brands remain household names in the country.

We are recruiting to fill the position below:

Job Position: IT Support Officer

Job Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities

• Resolve hardware, software, network, and system issues efficiently via phone, email, or in-person.
• Perform routine maintenance, patching, upgrades, and troubleshooting on all company workstations, laptops, and servers.
• Manage user accounts, permissions, and access rights across various systems (e.g., Active Directory, cloud platforms).
• Set up and configure new employee equipment and accounts, and securely decommission equipment for departing staff.
• Maintain clear, up-to-date documentation of IT procedures, inventory, and support resolutions.
• Track and manage IT assets, ensuring accurate inventory records.
• Assist in implementing and enforcing IT security policies, including managing anti-virus and monitoring for threats.

Requirements

• Education: A degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).
• Experience: Minimum of 1-3 years of experience in an IT Support or Help Desk role.
• Technical Proficiency.

Method of Application
Interested and qualified candidates should send their CV to: onyeneho.nneoma@gmail.com using "IT Support Officer" as the subject of the mail.