Direct Sales Agent (DSA) Job at Elizabeth Maddeux Limited
Elizabeth Maddeux Limited - Our client, a Financial company, is recruiting suitable candidates to fill the position below:
Job Position: Direct Sales Agent (DSA)
Job Locations: Abuja and Port Harcourt, Rivers
Employment Type: Full-time
Industry/Sector: Financial
Job Summary
- The Direct Sales Agent (DSA) is responsible for generating new business by identifying prospective clients and promoting the company’s financial products, especially within low-income and underbanked communities.
- The role requires active field engagement, customer acquisition, and loan origination in alignment with the Finance Company's mission to enhance financial inclusion.
Key Responsibilities
- Identify and approach prospective clients in target markets to promote the company’s financial products.
- Build and maintain a robust client base through proactive customer relationship management.
- Provide after-sales support and maintain long-term relationships with clients.
- Market savings, loans, and other microfinance products to individuals, micro-entrepreneurs, and SMEs.
- Conduct sales presentations and product demonstrations to showcase the company's offerings.
- Collect and verify required customer documentation and ensure accurate account or loan application processing.
- Ensure compliance with internal policies, procedures, and regulatory guidelines.
- Achieve assigned sales and customer acquisition targets on a daily, weekly, and monthly basis.
- Cross-sell the company's products to new and existing customers.
- Conduct client needs assessments and provide recommendations on suitable financial solutions.
- Educate clients on product features, repayment structures, and responsible borrowing.
- Maintain accurate records of all sales activities.
- Submit timely sales activity reports and participate in performance review meetings.
- Stay updated on market trends, competitor activities, and customer preferences.
- Provide feedback for product/service development based on customer surveys and environmental analysis.
- Participate in the recovery action on non-performing loans, including watch-listed accounts.
- Ensure proper Know Your Customer (KYC) procedures to mitigate risks.
Requirements
- Candidates should possess an HND / B.Sc. in any discipline.
- Must have 1–2 years of direct sales experience in the microfinance sector is mandatory.
- Proven knowledge of micro-lending practices and financial products.
- Strong interpersonal and communication skills with a customer-centric mindset.
- Ability to work under pressure and meet sales targets.
- Familiarity with local markets and fluency in the predominant local language is an added advantage.
- High level of integrity, discipline, and self-motivation.
- Proficiency in Microsoft Office applications.
Compensation Breakdown
- Competitive Salary (N150,000 - N180,000 / Month)
- Health Insurance
- Annual performance bonus
- Progressive workplace with career development opportunities.
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