Enterprise Business Info Systems Recruitment for a Graduate Contact Center Agent

Enterprise Business Info Systems (EBIS) is a world class consulting and software enterprise that creates value innovations with the drive and passion to deploy the best technology and services to her customers. 

We are recruiting to fill the position below:

Job Position: Contact Center Agent
Job Location: Lagos
Job Description

• This company is looking for a talented & experienced candidate for the role of customer service.
• The customer service representative will act as a liaison between customers and our company providing product/services information, assist with complaints, errors, questions, and other queries as well as resolving any emerging problems that our customer accounts might face with accuracy and efficiency.

Basic Job Requirements

• Minimum required experience: 1 year
• Multilingual is an added advantage
• Excellent communication skill (verbal and written), listening skills and attention to detail.
• Candidate must be very proficient in Microsoft office packages
• Minimum qualification: Bachelor's Degree/HND
• NYSC discharge certificate
• 22 - 28 years of age

Other Requirements:

• Ability to work with little or no supervision
• Adaptive, expertise, Result-Oriented, Relationship Skill
• Working with people
• Must be a good collaborator/Team player
• Innovative and quick thinking capabilities
• Decision Making skills
• Integrity
• Ability to work under pressure
• Multitasking