Female Hostess Job at Eric Kayser Restaurant

Eric Kayser Restaurant ia fast-growing and dynamic hospitality company that prides itself on delivering exceptional service and unforgettable experiences to our guests. With more than 25 years experience in Hospitality, Eric Kayser is fast becoming a global brand spreading across 200 locations worldwide with 28 locations in Paris alone. Its subsidiaries spread across South Korea, the UAE, Singapore, Hong Kong, Taiwan, Israel, Philippines, Japan, Ukraine, Russia, etc.

In Nigeria, the Franchise was officially opened in October, 2018 at Victoria Island with a branch in Ikoyi, Lagos. Through its research, expertise and innovation, Eric Kayser has been able to retain its signature of excellence in Bakery, Pastry, Viennoiserie, Traiteur, Ice cream, Pizzeria and Catering with natural recipe to meet its customers expectations.

We are recruiting to fill the position below:

Job Position: Female Hostess
Job Location: Victoria Island / Ikoyi, Lagos
Employment Type: Full-time
Industry: Hospitality

Job Summary

• We are currently seeking a highly organized and efficient Hostess to join our team and provide essential support to our customers

Responsibilities

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.
• Coordinate with wait staff about available seating options
• Seating guests at tables or in waiting areas.
• Managing reservations
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Assist wait staff as needed
• Cater to guests who require extra attention (e.g., children, elderly)

Qualification 

• OND

Years of Experience:

• A minimum of 1 year of experience needed

Skills / Abilities:

• Previous work experience as a Host/Hostess or Waitress
• Understanding of restaurant etiquette
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Familiarity with health and safety regulations
• Experience in managing reservations
• Strong organizational skills with the ability to monitor the entire dining and bar area.

Method of Application
Interested and qualified candidates should send their Applications to: careers@erickayserng.com using the Job Position as the subject of the email.