Front Desk Executive Job at the Nigerian-British Chamber of Commerce

The Nigerian-British Chamber of Commerce is the foremost bilateral chamber in Nigeria. Our main objective has been the promotion of trade and investment between Nigeria and Britain since our inception in 1977. We currently have about 400 members spanning all sectors of the economy made up of Nigerian and British business people. While our head office is in Lagos, we maintain an NBCC-UK Network in London and developing a network of local branches within the country.


We are recruiting to fill the position below:

Job Position: Front Desk Executive

Job Location: Lagos
Employment Type: Full-time

Job Description

  • Providing customer-friendly and efficient customer-focused service to visitors.
  • Maintaining smooth running reception desk.
  • Keeping front desk tidy and presentable with all necessary materials (pens, paper etc).
  • Ensuring a customer-first approach at all times when dealing with client queries made either in person or via telephone.
  • Meeting and greeting visitors and clients and directing them to the relevant office.
  • Redirecting phone calls to the appropriate office and take down messages.
  • Receiving, sorting and distributing mail/deliveries to the relevant offices.

Job Requirements

  • A graduate Trainee or OND in Mass Communication or any related field.
  • 1 - 2 years of relevant experience in customer service roles or relevant position.
  • Proficiency in Microsoft Office suite.
  • An analytical mind-set with problem-solving capabilities.
  • Able to meet pre-set deadline.
  • Hands-on experience with office equipment. (e.g. Printer photocopier).
  • Highly organized and detail- oriented.
  • Excellent verbal and written communication skills.
  • Presentation skills.
  • Planning, organization and time management.
  • Excellent interpersonal skills.


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