Front Desk Officer / Advisor Assistant Job at Intake Education

Intake is an education consultancy which provides free and impartial counselling and application services for international students wishing to study at high schools, colleges and universities across the English-speaking world. The business was founded in Taiwan in 1993, and since then has helped thousands of students to study in the UK, USA, Australia and across the English-speaking world. The organization has grown considerably from our first office, and we now have offices in Ghana, Nigeria, India, Malaysia, Philippines, Taiwan, Thailand and Vietnam, as well as a base in the UK. Intake has accrued a great deal of experience in assisting students to meet their international study goals.

We are recruiting to fill the position below:

Job Position: Front Desk Officer / Advisor Assistant

Job Location: Ibadan, Oyo
Job Type: Full time
Industry: Education
Specialization: Student Recruitment, Customer Service and Office Support

Job Description

• The role will consist of providing constant counselling and administrative support to manage students’ application process and ensure hitch free placements into partner Institutions.
• The role entails an ability to multitask as well as a high degree of attention to details. 

Responsibilities

• Email / Telephone / Teams, etc – responding to enquiries and maintaining contact with students.
• Continuous counselling and follow up of Students.
• Work closely with the Advisors to prepare and send applications for students.
• Conduct all follow up with intake admissions team to ensure timely updates and offers for students.
• Visa checking - confirm all documents are correct prior to visa submission. 
• Any other task assigned by management.

Essential Requirements:

• A Graduate Degree with a minimum Second Class Lower Division
• Fresh graduates who recently completed the compulsory National Service (NYSC)
• Must be able to work in a customer inter-facing environment. 
• Excellent presentation, communication,and Interpersonal skills
• Ability to work in teams and independently with minimal supervision.
• Good with Microsoft Excel, word etc 

Desirables:

• Track record of meeting set goals and targets 
• Resident within the city where office is located.

Method of Application
Interested and qualified candidates should send a full CV and a Cover Letter (as one single pdf document; please do not separate) detailing "why you think you are best suited for this job" to: hr-nigeria@intake.education using the Job position as the subject of the mail i.e, "Front Desk Officer/Advisor Assistant - Ibadan".

Note: Please note that only shortlisted applicants will be contacted.