Front Desk Officer (Bakery) Job at Avocado Virtual Solutions

Avocado Virtual Solutions (AVS) is a professional virtual assistance and business support service dedicated to helping entrepreneurs, small businesses, and busy professionals streamline their operations. We specialize in administrative support, customer service, social media management, recruitment assistance with onboarding, and business/company branding. Our mission is to help clients save time, enhance productivity, and build strong, recognizable brands while they focus on growing their businesses.

We are recruiting to fill the position below:

Job Position: Front Desk Officer (Bakery)

Job Location: Jahi, Abuja (FCT) 
Employment Type: Full-time

Job Summary

• We are seeking a front desk officer to offer a warm welcome and efficient service to our customers.
• The role involves handling customer inquiries, taking and processing orders, managing payments, and maintaining smooth front-of-house operations in line with the bakery’s standards.

Key Responsibilities

• Greet customers warmly and provide information about bakery products, prices, and promotions.
• Take and process in-store, phone, or online orders accurately.
• Manage reservations and coordinate special/custom orders (cakes, pastries, event packages).
• Handle cash, card, and transfer payments, issuing receipts as required.
• Answer customer inquiries, complaints, and feedback politely, escalating when necessary.
• Maintain a clean, organized, and welcoming front desk/reception area.
• Keep accurate records of daily sales and orders.
• Coordinate with the kitchen and production staff to ensure timely order delivery.
• Monitor stock levels of display products and notify the team when restocking is needed.

Requirements & Skills

• Minimum of SSCE / OND or equivalent.
• Prior experience in customer service, front desk, or hospitality is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Basic math and computer skills (POS systems familiarity preferred).
•  Customer-focused attitude with a friendly personality

Salary
N80,000 / month.

Method of Application 
Interested and qualified candidates should send their CV to: fodeanjobs@gmail.com using the Job Position as the subject of the email.