Front Desk Officer Job at Accor Hotel

Accor Hotel is a French multinational hospitality company that owns, manages, and franchises hotels, resorts, and vacation properties. It is the largest hospitality company in Europe and the sixth-largest hospitality company worldwide.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Lagos
Employment Type: Full time

Job Description

• First impressions are everything! As a Front Desk officer you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• What you will be doing:
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

Qualifications
Your experience and skills include:

• Minimum of one (1)  year of experience working in similar role
• Prior experience working with Opera software
• Service focused personality is essential.