Front Desk Officer Job at Max Drive

Max Drive - We are a team of passionate people and a leading technology-enabled company driven by a vision to solve the mobility challenges in Africa. We want to get people and goods to their destinations hitch-free. It is personal for us because we understand the frustration of epileptic transportation. We are making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technologies and operators.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Lekki, Lagos

Role Overview

• We are looking to hire a detail-oriented, thorough, and organized Front Desk Officer who will be the first point of contact with guests and attend to enquiries on behalf of the organization.

What You’ll Do

• Keep front desk clean, tidy and supplied with all the necessary supplies
• Greet guests and provide them with superb customer service.
• Accept all letters and packages, and distribute them to their appropriate departments
• Prepare and manage outgoing mail
• Keep updated records and files
• Receive letters, packages and distribute them
• Monitor and update records and files
• Take up other duties as assigned
• Answer all the customers' questions and address their complaints
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Monitor attendance register

Requirements
What You’ll Need: 

• Bachelor’s degree 
• Minimum of 1+ years of working experience 
• Good time-management skills
• Great interpersonal and communication skills
• Customer-oriented mindset
• Proven experience as front desk representative, agent or relevant position
• Customer service orientation
• Good organizational and multitasking skills

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development.