Front Desk Officer Job at Smart Partners Consulting Limited
Smart Partners Consulting Limited (SPCL) - Our client is recruiting suitably qualified candidates to fill the position below:
Job Position: Front Desk Officer
Job Location: Victoria Island, Lagos
Employment Type: Full Time, On-site
Job Summary
- We seek a professional Front Desk Officer who is responsible for managing phone calls, correspondence, handling inquires and provide administrative support for a smooth work flow.
- The ideal candidate must be friendly and accommodating.
- The Front Desk Officer will be the first contact for visitors and client, ensuring an excellent customer service.
- Handle inquires, incoming calls and provide administrative support.
Roles and Responsibilities
- Greet and welcome visitors in a professional and friendly manner.
- Answer and direct phone calls to the appropriate departments.
- Handle inquiries and provide accurate information to clients and visitors.
- Coordinate with other departments to ensure smooth operations.
- Schedule and manage appointments and meetings.
- Assist with various administrative tasks such as filing, data entry, and mail distribution.
- Maintain office supplies inventory and place orders when necessary.
- Respond to customer inquiries and provide information about services
- Maintain records of visitors and manage visitor log books.
- Provide administrative support to the management team as needed.
- Issue visitor badges and manage visitor sign-in and sign-out processes.
- Prepare and distribute internal communications.
- Monitor and respond to emails in a timely manner.
- Perform other duties as assigned.
Education, Qualifications and Experience
- BSC or HND in any Social Science field.
- 2 - 3 years of experience in a front desk or administrative role.
Skills and Competencies:
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Customer service experience
- Ability to multitask and manage time effectively.
- Strong organizational skills and attention to detail.
- Professional appearance and demeanor.
Salary
Very competitive.
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