Front Desk Officer Job at Smart Partners Consulting Limited

Smart Partners Consulting Limited (SPCL) - Our client is recruiting suitably qualified candidates to fill the position below:

Job Position: Front Desk Officer
Job Location: Victoria Island, Lagos
Employment Type: Full Time, On-site

Job Summary


  • We seek a professional Front Desk Officer who is responsible for managing phone calls, correspondence, handling inquires and provide administrative support for a smooth work flow.
  • The ideal candidate must be friendly and accommodating.
  • The Front Desk Officer will be the first contact for visitors and client, ensuring an excellent customer service.
  • Handle inquires, incoming calls and provide administrative support.

Roles and Responsibilities

  • Greet and welcome visitors in a professional and friendly manner.
  • Answer and direct phone calls to the appropriate departments.
  • Handle inquiries and provide accurate information to clients and visitors.
  • Coordinate with other departments to ensure smooth operations.
  • Schedule and manage appointments and meetings.
  • Assist with various administrative tasks such as filing, data entry, and mail distribution.
  • Maintain office supplies inventory and place orders when necessary.
  • Respond to customer inquiries and provide information about services
  • Maintain records of visitors and manage visitor log books.
  • Provide administrative support to the management team as needed.
  • Issue visitor badges and manage visitor sign-in and sign-out processes.
  • Prepare and distribute internal communications.
  • Monitor and respond to emails in a timely manner.
  • Perform other duties as assigned.

Education, Qualifications and Experience

  • BSC or HND in any Social Science field.
  • 2 - 3 years of experience in a front desk or administrative role.

Skills and Competencies:

  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Customer service experience
  • Ability to multitask and manage time effectively.
  • Strong organizational skills and attention to detail.
  • Professional appearance and demeanor.

Salary
Very competitive.

 



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