Front Desk Officer Job at The Nelson Mandela Garden
Nelson Mandela Gardens is a multifaceted hospitality service provider which caters to hospitality and leisure needs ranging from events to lodging. It serves as a resort, event center, and recreational park amongst many other hospitality services.
We are recruiting to fill the position below:
Job Position: Front Desk Officer
Job Location: Asaba, Delta
Employment Type: Full-time
Full Job Description
- The front desk officer has to guests courteously and deals promptly with their requests and queries.
- They will complete registration processes, bookings and have detailed information about the resort and city.
- Welcome guests during check-in and give a fond farewell to guests while checkout
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals, and departures.
- Coordinating and multi-tasking job duties in a busy environment.
- Maintain confidentiality of proprietary information; protect company assets.
- Processing cash or credit card payments
- Maintaining updated information on room availability, reservations, and guest messages.
- Education: B.Sc. Business Administration, or HND or its equivalent in Marketing, Sales, or other Social Sciences.
- Good knowledge of Opera Operations
- Minimum of 1 year experience in a front-office position preferably in a Hospitality Firm
- Excellent spoken English and strong communication skills
- Proficient with MS packages – excel and word
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: Hospitalitygroundworks@gmail.com using the Job position as the subject of the email.
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