Front Desk Officer Job at The Nelson Mandela Garden


Nelson Mandela Gardens is a multifaceted hospitality service provider which caters to hospitality and leisure needs ranging from events to lodging. It serves as a resort, event center, and recreational park amongst many other hospitality services.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Asaba, Delta
Employment Type: Full-time

Full Job Description

  • The front desk officer has to guests courteously and deals promptly with their requests and queries.
  • They will complete registration processes, bookings and have detailed information about the resort and city.

Responsibilities

  • Welcome guests during check-in and give a fond farewell to guests while checkout
    .
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Overseeing VIP guests, arrivals, and departures.
  • Coordinating and multi-tasking job duties in a busy environment.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Processing cash or credit card payments
  • Maintaining updated information on room availability, reservations, and guest messages.

Preferred Qualifications

  • Education: B.Sc. Business Administration, or HND or its equivalent in Marketing, Sales, or other Social Sciences.

Qualities:

  • Good knowledge of Opera Operations
  • Minimum of 1 year experience in a front-office position preferably in a Hospitality Firm
  • Excellent spoken English and strong communication skills
  • Proficient with MS packages – excel and word

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: Hospitalitygroundworks@gmail.com using the Job position as the subject of the email.

Click here to Apply