Front Desk Officer / Receptionist Job at Residency Hotels Limited

Residency Hotels Limited - A major hotel chain endowed with a rich tradition of hospitality. Within a Residency experience, every guest is offered a warm welcome and is made to feel special, valued and appreciated.

We are recruiting to fill the position below:

Job Position: Front Desk Officer / Receptionist
Job Location: Ajah / Lekki, Lagos
Employment Type: Full-time

Job Description

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs

Requirements

• Candidates should possess an OND qualification
• At least 3 years of experience.
• Must reside around Lekki/Ajah.

Method of Application
Interested and qualified candidates should send their CV to: jobs@myresidencyhotel.com using the Job Title as the subject of the email.