Front Desk Representative Job at Polymath Real Estate Limited

Polymath Real Estate Limited is a reputable development company that is committed to making real estate transactions stress-free and straightforward. We distinguish ourselves as the brand that genuinely cares about our clients' satisfaction and their overall experience.

Our team of experts takes pride in their ability to solve real estate-related problems, such as getting good properties, having proper documentation and titles, and ensuring that properties can be passed on to future generations smoothly. Our clients' happiness and satisfaction have been our top priority for over a year, and we are always looking for ways to exceed their expectations

We are recruiting to fill the position below:

Job Position: Front Desk Representative
Job Location: Ibeju Lekki, Lagos
Employment Type: Full-time

Job brief

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined.
• You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper etc.)
• Greet and welcome the guest
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receiveletters, packages etc., and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Keep updated records and files
• Monitor office expenses and costs
• Check, sort, and forward emails
• Understand social media handling
• Monitor office supplies and place orders when necessary
• Take up other duties as assigned (travel arrangements, schedules etc.).

Requirements and Skills

• Proven experience as a front desk representative, agent or relevant position
• Familiarity with office machines (e.g., fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High School diploma; additional qualifications will be a plus.

Method of Application
Interested and qualified candidates should send their CV to: hr@polymathrealestate.com.ng using the Job Position as the subject of the email.