General Manager

People Strategy Solutions is a bespoke Human Resources (H.R) consulting company that began its operations in December 2017 with a focused passion on creating value by being strategic business partners. From experience, we have discovered that one size does not fit all- irrespective of the similarities businesses share. It is for this reason that we conduct in-depth analyses into our clients' background, operations, vision and work in collaboration with them to create alignment and achievement of strategic goals.

We are recruiting to fill the vacant position below:

Job Position: General Manager
Job Location: Lagos

Job Description

• Responsible for overall management and the smooth running of the daily operations of all sales outlets, in line with company policies and standards.
• Responsible for coaching development  and training  of all levels of Managers for operational excellence, support company training initiatives, involved in process for new employee orientation & induction, monitor  training processes to ensure quality training of team members and managers.
• Plans and sets goals; focuses on in-store problem solving/process improvement.
• Provides leadership and support for each Restaurant Manager to achieve desired targets and ensure 100% customer satisfaction.
• Recognizes and motivates Restaurant Managers and Restaurant Teams.
• Increase company profitability by minimizing wastage and devising cost control measures.
• Develop and drive initiatives to increase sales and profits.
• Achieve the overall set targets for the company by pro-actively contributing to the implementation of business strategy.
• Drive results by continuously seeking improvements to enable individual outlet and company growth.
• Ensure that weekly/monthly sales targets are met and expand current income streams.
• Responsible for ensuring the training and induction of managers in line with company standards.
• Ensure that company policies, standards and values are understood, embraced and complied with by all staff across all sales outlets.
• Ensure the conduct of the business within the ethical, legal, and moral boundaries consistent with our values.
• Liaise with external agents on behalf of the company; such as NAFDAC, PHCN, Local government agencies to ensure smooth running of operations.
• Works closely with the HR department to ensure that required staffing levels are met.
• Ensure that daily/weekly sales, management reports, profitability, HR, inventory, food costs and other general management reports for all outlets are prepared as and when due.
• Responsible for working with Restaurant Managers and Facilities officer to resolve chronic R&M issues; determine causes of excessive R&M; gather R&M issues; identify trends and proffer solutions.
• Provide leadership for achievement of goals for new store openings as required. This includes planning and organizing staffing needs , ensuring  timely recruitment , selection training and orientation etc
• Responsible for conducting surprise structured visits across all outlets to ensure the implementation and compliance of given service and operational standards across all outlets.
• Act as a gate-keeper for the CEO and MD.

Requirements and Qualifications

• Minimum: HND holder (university degree desirable)
• 2 years min experience in a similar role in a QSR or fast casual restaurant chain
• Multi-site restaurant operations management skills.
• Strong business and commercial acumen.
• Proven leadership and problem solving skills.
• Demonstrated track record of workplace achievement in the selection, coaching, training and development of employees to meet set goals
• Sound financial planning skills.
• Excellent  oral   and written communication skills, and strong interpersonal and conflict resolution skills
• An understanding of federal and state regulations as regards health and safety, restaurant regulations, HACCP standards etc.
• Ability to multi-task, and change priorities constantly as needed in a fast paced environment.
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy.
• Must have a car.

Note: CV's should be sent to "Ms Yewande Olagbaju" via mail.