General Manager Job at BIC Nigeria

BIC® products are known and appreciated all over the world for their quality, their affordability and ease of use. The ballpoint pen, the pocket lighter, the one-piece shaver are all part of the daily lives of millions of consumers. These products make BIC® one of the best known international brands, present in 3.2 million retail outlets, in more than 160 countries. As we explore the tremendous opportunities ahead, we have a need for dedicated and dynamic employees to help build our team.

We are recruiting to fill the position below:

Job Position: General Manager

Job Location: Lagos
Employment Type: Full-Time

The Role


  • Working with the GM MENAWACA, the incumbent is accountable for developing and executing the overall business development and operations strategy for Sales, Marketing, HR, Finance, Key Accounts.
  • He/She will have accountability for the P&L / BS associated responsibility for maximizing market penetration and profitable transaction volumes and line management of the local team.
  • He/She will be tasked with heading the whole organization within Nigeria entities and will ensure the short and long-term business targets are met. The functions reporting to the GM are Marketing, Sales, HR, and Finance.
  • The GM is to lead and inspire business and behaviors based on the BIC Culture, and to develop his team in line with their aspirations.

Responsibilities

  • Accountable for all activities in the subsidiary: Supply Chain, Customer Service, Finance, Marketing, Sales which includes sub-distributors and HR.
  • People Manager and responsible for engagement, development, and growth of the team.
  • Actively participates in negotiation with customers annual Commercial Objectives including but not limited to sales targets/distribution objectives/range objectives/marketing objectives.
  • Manages the transition to new business models, ensuring the profitable transaction growth and the expansion of the distribution network.
  • Maintains close contact and relations with a set of customers, monitors and analyses customer and market information and activities and ensures these are compatible with overall BIC MEA Horizon objectives.
  • Accountable for the subsidiary's P&L and Balance Sheet and all financials.
  • Actively works to develop a robust year-on-year Horizon strategy, which will enable annual step change growth.
  • Manages the budget, forecasting and financial planning processes, ensuring accurate plans are put into place maximizing investment and ensuring optimal short- and long-term financial return.
  • Analyses any trends/changes to market and proactively identifies solutions to capitalize on growth opportunities/minimize a fall in either profit or volume.
  • Identifies the holistic marketing strategy / budget and ensures strategic and tactical opportunities for ATL and BTL marketing are implemented in a timely and cost-effective manner to ensure product/brand awareness is maximized.
  • Works with the Legal Department will ensure full business policy and legal compliance. Manages the implications of any legislative changes.
  • Liaises with regulatory agencies/other bodies as may be appropriate and in line with guidance from the Legal Department.

Key Performance Indicators:

  • Employee Development plans done with quality and reviewed on a semester basis.
  • Training plans, talent maps, and all other people activities are fully in sync with employee development plans.
  • Net Sales & EBIT Growth year to year and per product category & customer.
  • Accuracy, frequency, and quality of all BIC reporting.
  • Report activities, data, results, and experience monthly such as flash reports, trip reports, financial reports, etc.
  • Achieve P&L and Working Capital objectives such as GP & EBIT Growth, Inventory, AR Management to secure a healthy working capital in line to budgets.
  • Meet Operational Excellence KPI such as Forecast Accuracy, Service Level Objectives, Claims Management, etc

Requirements

  • Demonstrated experience as General Manager in an FMCG/CPG company
  • Strong business and commercial acumen
  • Embodies all the BIC Values & Behaviors: Simplicity, Ethics, Responsibility, Teamwork, and Ingenuity.
  • Very strong organizational and time management skills.
  • Experienced in liaising with regulatory bodies and managing compliance audits.
  • Open minded and cultural acumen.