Graduate Executive Assistant (Admin/HR/Protocol/Reception) Job at Crestsol Limited

Crestsol Limited is recruiting for an affiliate Infrastructure Construction Company that offers integrated engineering solutions, and related building construction products and services across Nigeria.

We are recruiting to fill the position below:

Job Position: Executive Assistant (Admin/HR/Protocol/Reception) 
Job Location:  Lagos

Job Summary
The responsibilities of this position include, but are not limited to:

• We are looking to hire an Executive Assistant (Admin/HR/Protocol/Reception) for the provision of professional/non-technical support services to a multi-disciplinary Engineering (Infrastructure) Construction Company offering integrated engineering solutions, and related building construction products and services across Nigeria and Africa.
• As an Executive Assistant (Admin/HR/Protocol/Reception), your role essentially includes but not limited to the following: HR Services, Accounting/Bookkeeping, Calendar Management, Client Relations, Design and maintain a filing system, Organize meetings, Keep records, Arrange travel plans, Typing, Event planning, Prepare reports, Processing expense reports, Take meeting minutes, etc.
• Making and accepting phone calls; sending memos, emails, and letters on behalf of the executive; receiving visitors; handling scheduling; and more, are some of the inexhaustive lists roles required of the Executive Assistant.
• The individual must be a strong willed gatekeeper wherever needs arises, making decisions about who gets access to the executive and what information the executive receives directly, and those needed to be redirected or handled in some other way(s). He/she must possess the ability to quickly glean information from those demanding time from the Executive.
• The individual must be a go-getter with extremely high energy level to multitask and achieve so many daily accomplishments by regularly handling more than one task at a time while keeping tabs on the Executives’ schedules and engagements, and ensure they are all on track at all times.
• The individual must often conduct research and prepare reports that influence company’s policy directions, and thus must thoroughly understand the construction industry and our role in the industry and across all other sectors of the Africa economy.
• This role requires extreme high level of Trustworthiness and Confidentiality as the Executive Assistant will always have access to privileged sensitive information and data – the Executive Assistant needs to constantly inspire confidence from the Executive at all times.
• The individual must be an excellent resource manager – time as a great resource needs to be properly managed at all time.
• The individual must possess some level of technical engineering creativity and solutions mindset, attention to detail, project management and relationship management – business development skills.
• The individual must be a go-getter that can achieve targeted levels of sales for the organization through direct projects/clients sales and Channel Partners Sales.
• The individual will be responsible for Business Development, Sales, Product and Offer Management, Customer Management, Sales and Marketing functions; marketing roles includes all forms of Marketing Communications, Public Communications & Relations, etc.
• The Executive Assistant will also act as a liaison between the executive and all other stakeholders in provision of professional/non-technical support services for the overall growth and development of the organization.
• We operate a fast-paced and demanding work environment that requires the Executive Assistant to work beyond standard closing hour amongst other demanding requirements.

Minimum Requirements & Qualifications

• To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education:

• B.Sc. from a reputable university preferably on a humanities, business and/or numeric subject
• Flair & Passion for EXCELLENCE
• Serving NYSC Corp members are encouraged to apply
• Not more than 28 years old
• Less than 1 year experience

Others – Person Specification (Behavioral Attributes)
Be Decisive in Leadership:

• Know how to prioritize, set critical path necessary to achieve a grand opening, advocate focus and accountability, and then plan accordingly towards exceeding clients’ expectations.

Be Impactful:

• Use clear and frequent communications, drive execution and results.

Safeguard:

• Operate ethically with high level of integrity, while prioritizing safety and security in all that you do.

Be The Role Model:

• Lead by example, demand and maintain excellence at all times, maintain safety and integrity as top priorities.

Be Client-Focused (Customer-Centric):

• Be constantly collaborative, strategic and creative in providing innovative solutions to solve technical engineering challenges while managing a large construction team across multiple locations.

Essential Competencies Expected 
To perform the job successfully, every person within our organization must be team-oriented, dedicated, and hands-on towards exceeding clients' expectations at every contact point; and must demonstrate the following competencies:

Personality:

• We expect every person within our organization to possess very good entrepreneurial spirit, warmth, dynamic, with high level of integrity, excellent organizational, planning, and reporting skills; he/she must possess strong determination & motivational drive for excellence and can effectively support multiple clients/customers at all times.

Leadership:

• We expect every person within our organization to possess excellent leadership, cooperation, supervision and learning skills with strong problem-solving and decision making skills; he/she must possess sound understanding as well as willingness to develop sound knowledge and understanding of the Nigerian Construction industry.

Teamwork:

• We expect every person within our organization to contribute extensively to building a positive team culture. Every person within our organization must put success of team above other considerations; he/she must be willing to build high morale and group commitments to goals and objectives, and must support everyone's efforts to succeed.

Ethics:

• We expect every person within our organization to treat all people with great respect and must honour commitments. He/she must inspire the trust of others, must work with integrity and ethics, and must uphold organizational values which include consistency at work, arriving punctually for business meetings and appointments, and ensuring prompt solution delivery.

Professionalism:

• We expect every person within our organization to approach clients/customers and colleagues in a tactful manner; we expect him/her to react well under pressure; treat others with respect and consideration regardless of their (social) status or position; he/she must accept responsibilities for own actions all the time.

Relationship:

• We expect every person within our organization to develop and maintain a continuous level of engagement with its target audience; every person within our organization must constantly aim to create a partnership between himself/herself (Crestsol’s representative) and its audience rather than consider the relationship merely transactional. This is because clients that feel we respond well to their needs are more likely to continue using our products and solutions. Additionally, every person within our organization must maintain a constant level of communication with the clients/customers in identifying potential sources of costly problems before they come to head.

Customer Service:

• We expect every person within our organization to effectively manage difficult or emotional customer situations, responds promptly to all agreed commitments to the clients/customers. He/she will need to follow through on all our commitments to our clients/customers.

Interpersonal Skills:

• We expect every person within our organization to maintain strict confidentiality with qualitative listening skills (i.e. listens to others without interrupting) and keep emotions under control. He/she must consider and respond appropriately to the emotions and capabilities of different people in different situations; he/she must always respond tactfully and diplomatically; and treats everybody with respect. He/she must possess the ability to work well with various skill levels of clients/customers and other project stakeholders.

Oral Communication:

• We expect every person within our organization to speak clearly and persuasively in positive or negative situations; the individual must possess innate skills to make clear and convincing oral presentations to individuals or groups, facilitates an open exchange of ideas that fosters atmosphere of open communication. He/she must listen effectively and clarifies information as needed, and must respond very well to questions from clients, consultants, media and other project stakeholders.

Written Communication:-

• We expect every person within our organization to express facts and ideas in writing in a clear, convincing and organized manner devoid of grammatical & spelling errors; the individual must possess innate skills to read and interpret written information/data, and effectively present numerical data in easy-to-understand format. He/she must possess the abilities to read and comprehend instructions and correspondences, as well as the ability to write correspondence. He/she must be socially enabled on Facebook, Twitter, Instagram, Google+, YouTube and WhatsApp.

Aggressively Productive:

• We expect every person within our organization to be consistently persuasive and committed to the logical productive completion of all sales-cycles. The individual must be extremely influential among key decision makers and must not accept ‘No’ for an answer.

Strategic Thinking:

• We expect every person within our organization to assist management in formulating effective strategies that are consistent with the business objectives of the organization; he/she will help management define strategic objectives, sets priorities and interpret these strategic goals into operational tasks; makes strategic plans with short-term and long-term perspectives while articulating potential threats & opportunities.

Business Tool Proficiency:

• We expect every person within our organization to possess excellent use of relevant working applications such as Project Management tools, Microsoft office Suites; OUTLOOK, EXCEL, POWERPOINT, MSWORD, VISIO, etc.

Safety and Security:

• We expect every person within our organization to observe all known and unknown safety and security procedure in the course of his/her daily assignments; he/she must report potentially unsafe conditions, and must use organizations’ resources – time, money, equipment, tools and materials properly, appropriately and judiciously.

Salary
Kindly state your salary expectations in your application cover letter.

How to Apply
Interested and qualified candidates should send their Applications to: hr@crestsol.com stating the applied position as the ‘subject’ of your mail not later than the closing date above.