Graduate Tele Sales Agent Recruitment at Reliance HMO

Reliance Health (www.reliancehealthinc.co) is a post Series A YC company using data and technology to make healthcare more affordable and accessible. We’re growing super-fast and expanding to multiple countries. In addition to YC, we are backed by Tencent, Partech and WTI.

We are recruiting to fill the position below:

Job Position: Tele Sales Agent
Job Location: Gbagada, Lagos
Employment Type: Full-time

Job Summary

• This role is charged with improving conversion rates from inbound leads, expanding customer accounts through upsells and reducing churn through telesales.

Job Description

• Engage inbound leads by qualifying them over the phone and converting qualified leads to customers
• Look out for opportunities to upsell customers on premium products or expanding their accounts
• Reduce churn by helping customers solve payment problems and resolving service quality problems
• Onboard new customers and educate them on the service offering.

Job Experience

• Minimum of B.Sc / HND from a recognised tertiary institution.
• 0 - 2 years post NYSC experience.
• Sales / Telesales experience is an added advantage
• Excellent negotiation and persuasion abilities.
• Excellent oral communication skill.
• Creative thinking and problem-solving skills.