Head, Network Administration

Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organisational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders.

We are recruiting to fill the position below:

Job Position: Head, Network Administration
Location: Lagos

Job Objective(s)

• Is responsible for the Monitoring and tune network configuration for optimal performance, including bandwidth optimization and QoS management.

Duties & Responsibilities

• Mapping out of points on floor plan for the installation of Data, voice and UPS in new sites.
• Attend to users request for network points or LAN upgrade.
• Manage Wireless WAN Controller. Implement wireless LAN functional enhancement features. Provide support to wireless end users. Implement wireless security features
• Conduct site survey for link and evaluate deployment options. Liaise with relevant units for coordination of infrastructure protection (earthen, surge protection, lighting arrestor, Mast protection)
• Manage core devices in Head Office and DR.
• Review and evaluate vendor’s offered LAN installations based on agreed technical specification and standard.
• Support users and troubleshoot network connectivity and issues relating to users access to network resources bank-wide.
• Support local area network devices for head office and annex offices
• Processing payments for Network LAN vendors: Ensure vendor submits required documentations and diagrams for all executed jobs. This include Fluke test and as built diagrams. Coordinate supervision of vendor installations bank wide.
• Manage Cisco Universal Communication Manager for VoIP. Troubleshoot and resolve issues with VoIP communications and escalate to Service Providers where necessary. Provide end user support on VoIP issues.
• Manage Wireless WAN Controller. Implement wireless LAN functional enhancement features. Provide support to wireless end users. Implement wireless security features
• Conduct site survey for link and evaluate deployment options. Liaise with relevant units for coordination of infrastructure protection (earthen, surge protection, lighting arrestor, Mast protection)
• Manage core devices in Head Office and DR.

Minimum Education Qualifications

• Minimum educational level: Bachelor's Degree in Computer Science or Engineering with a Master's Degree as added advantage.

Previous Work Experience Requirements:

• Minimum requisite experience: 3 - 5 years working experience in computer networking field.

Key Competency List:

• Knowledge
• Good knowledge in routing and switching.
• Knowledge of Network monitoring tools, eg Solarwinds, WhatsupGold
• Basic knowledge in network security.
• Good in knowledge in systems support.
• Good skills in Troubleshooting on Cisco devices and proffer solutions when problem do arise.
• Good in terminal emulators like putty and hyperterminal.
• Must be ready to work for long hours.

Skills/Competencies:

• Good in both written and oral a communication skills.
• Good in problem solving skills.
• Ability to work with customer centric mindset.
• Good in PC skills.
• Good in interpersonal skills.
• Good in technical reporting.