Head of Recovery Job at Moniepoint

Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.

We are recruiting to fill the position below:

Job Position: Head of Recovery

Job Location: Lagos
Job Type: Full Time

What you'll get to do

• Define resource requirements to optimize for quick fund recovery while maintaining reasonable levels of overhead cost
• Drive the recruitment of the recovery network in line with needs of the business by working with the recruitment team to properly define the required profiles and filtering through candidates to ensure we get the best hands
• Analyze the loan recovery process to identify potential inefficiencies or bottlenecks
• Define the performance management process for all recovery officers, managers and other participants in the recovery process
• Define recovery strategies, train and manage the recovery network to ensure maximum effectiveness
• Leverage data to continue to improve recovery processes and strategies with a goal to achieve peak recovery efficiency
• Monitor all loans in recovery and ensure effective execution of recovery strategies
• Work with business leaders to report trends and provide suggestions on ways to reduce the loans that fall into recovery or information that could aid the recovery management process used to support the business with a highly efficient recovery process when the need arises.

To succeed in this role, we think you should have

• 10+ years of experience in debt recovery, credit management, or financial services, with a proven record of successful debt recovery.
• 5+ years of experience in leading the debt recovery function in a Nigerian financial institution
• Demonstrable knowledge of the Nigerian legal system and law enforcement system especially regarding recovery of debt
• Data analytical skills and a knack for capturing and using data to solve problems
• Proven ability to lead and mentor a debt recovery team, driving performance and fostering a results-oriented culture.
• Strong communication and negotiation skills to handle high-stakes interactions with debtors, clients, and legal entities
• Experience with credit or lending is an added advantage
• Ability to execute goals independently with little or no supervision.