Hotel Assistant Supervisor (Female & Male) Job at Stay and Homely Hotel Limited

Stay and Homely Hotel Limited, a proud member of the esteemed DreamCity Group, is a luxurious retreat nestled in the tranquil surroundings of Maitama, Abuja. Our hotel offers a unique blend of boutique rooms, elegant apartments, and opulent villas, providing guests with an exquisite and unforgettable home-away-from-home experience. With a commitment to exceptional service and attention to detail, Stay and Homely Hotel Limited welcomes travelers to indulge in comfort, style, and sophistication, promising a stay that is both relaxing and memorable. Whether you seek a peaceful escape or a lavish getaway, our hotel is dedicated to ensuring that every guest's visit is nothing short of extraordinary.

We are recruiting to fill the position below:

Job Position: Hotel Assistant Supervisor (Female & Male)
Job Location: Maitama, Abuja (FCT) 
Employment Type: Full-time

Job Responsibilities

• Assist the Hotel Supervisor in overseeing daily operations, ensuring the smooth and efficient running of the hotel.
• Supervise and coordinate the work of hotel staff across various departments, providing guidance and support as needed.
• Monitor and evaluate staff performance, providing feedback and implementing necessary training programs.
• Assist in maintaining high-quality guest service standards, ensuring guest satisfaction and handling any guest complaints or concerns in a professional manner.
• Collaborate with other departments to coordinate and execute events, meetings, and conferences held in the hotel.
• Assist in managing room reservations, ensuring accuracy and efficiency in the booking process.
• Maintain knowledge of hotel policies, procedures, and special promotions to provide accurate information to guests and staff.
• Assist in managing inventory and supplies, ensuring adequate stock levels and minimizing wastage.
• Assist in maintaining a safe and secure environment for guests and staff, following established safety and security procedures.
• Handle administrative tasks, such as scheduling, payroll, and reporting, as required.

Requirements

• Minimum of 5 years of experience as a Hotel Assistant Supervisor or a similar supervisory role in the hotel and hospitality industry.
• Relevant educational qualifications in the hotel and hospitality industry are preferred.
• Excellent leadership and communication skills.
• Strong problem-solving and decision-making abilities.
• Proficiency in hotel management software and Microsoft Office Suite.
• Flexibility to work on rotating shifts, including weekends and public holidays.
• Ability to lead and motivate a team, fostering a positive work environment.
• Strong organizational and time management skills.
• Professional appearance and demeanor, with a friendly and approachable personality.
• Female candidates are preferred for this position.

Method of Application
Interested and qualified candidates should send their CV to:recruitment.office@dreamcityproperty.com using the Job Position and Job Location as the subject of the mail.