Hotel Operation Manager Job at acade Consulting Limited

At Tacade Consulting Limited, we continually aim at being world’s most honored and respected provider of best practices in consultancy, which will be absorbed globally through the empowerment of individuals and organizations in attaining more effectiveness through the provision of practical guidance, contents and qualifications that have sieved from real life experiences and developmental practices.

We are recruiting to fill the position below:

Job Position: Hotel Operation Manager

Job Location: Alakia - Ibadan, Oyo
Employment Type: Full-time

Job Description

• Oversees all operations for a hotel, ensuring that everything is up to par and all guests' needs are met
• Ensure that each department delivers a consistently high standard of guest service.
• Also, achieve business objectives and maximize the profitability of all outlets.
• Work alongside all HODs to ensure the smooth running of the day-to-day operations.
• Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performancetargets and guest feedback.
• Deputize for the General Manager in his absence and at various meetings & events.
• Maintain effective cost controls in all areas.
• Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
• Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
• Be responsible for maximizing profit through the consistent delivery of the highest standard of service.
• Ensure consistent implementation and review of SOPs throughout all Departments.
• Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel
• Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.
• Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.

Qualifications / Requirements

• HND / B.Sc in Hospitality Management, Business Management or any related course
• 2 - 6 years of experience in a similar role, working in a Hospitality Environment
• Great Interpersonal and relationship skill
• In-depth knowledge of spa therapy
• Guest- Focused
• Functional and technical skills
• Problem-solving ability
• Organized and excellent in time management
• Strong financial acumen
• Excellent communication and leadership skills.

Salary
N120,000 - N150,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter in PDF - format (as a single document) to: tacadeconsultingltd123@gmail.com using the Job Position as the subject of the mail.

Note

• This position is open to those living close to Alakia and its environ.
• We welcome hearing from qualified and interested applicants.