Job Vacancies at Brilliant Performance Solutions Limited

Brilliant Performance Solutions Limited - Our clients in various sectors are recruiting suitable candidates to fill the following positions below:

We are recruiting to fill the following positions below:

1.) Front Desk Officer / Receptionist

Job Location: Ikeja, GRA - Lagos
Employment Type: Full-time

Job Description

• Our Client urgenmtly need the services an experienced Receptionist who must be a graduate with at least 4 years experience.
• Candidates who studied Hospitality Management and resides around Ikeja or other close vicinities will be most prefered

Functional Responsibilities
Your duties shall include but not limited to the following:

• Check-in and check-out guests to the company standards.
• Advise guests on room features / utilities / local amenities
• Provide excellent customer service at all times and deal with all calls & emails efficiently and effectively.
• Liaise with all Managers on any issues and concerns.
• Inputting high volume reservations correctly and noting any special requests.
• Promoting and upselling the property’s facilities – be a brand ambassador for the property.
• Ensuring billing is correctly carried out to the hotel standards
• Making bookings and cancellations, usually by phone, email or face-to-face and recording the information on computer
• answering questions about hotel facilities and about local transport, places of interest and entertainment
• using sales skills to promote additional hotel services and facilities
• dealing with special requests, such as room service, taxi bookings or wake-up calls
• passing on messages to guests and taking mail for posting
• passing on any guests' problems to the appropriate member of staff
• Greet, welcome, and check in new guests
• Inform guests of policies during the check-in process
• Verify guests’ payment methods
• Deliver room keys, give guests directions to their rooms
• Maintain records of guest room bookings
• compute guests’ bills and post charges
• Accommodate guests with extra pillows, cots, toiletries
• Send messages to guests
• Create incident reports, daily activity logs, or other documents requested by management
• Book and schedule conference rooms
• Enforce hotel rules and regulations
• Alert management of any wrongdoing or guest misconduct
• Report emergencies to the authorities
• Help with administrative and clerical tasks as needed
• Maintain a positive attitude at all times
• Help guests access the internet and WIFI
• Keep an orderly front desk and reception area
• Any other assignment

Application Closing Date: 12th February, 2025.

Method of Application
Interested and qualified candidates should send their CV to: bphotjobs@gmail.com or: jobmasters2020@gmail.com using the Job Position as the subject of the mail.

2.) Internal Auditor / Compliance Officer

Job Location: Ikeja GRA, Lagos
Employment Type: Full-time

Job Summary

• Our client is an International Hotel and currently operates in the high brow area of Ikeja.
• Our client urgently requires the services of an Internal Auditor/ Compliance manager who is a Graduate in Accounting and has a minimum of 5 years relevant experience, The ideal candidate must have worked in similar capacity in a standard Hotel.
• A candidate who is in the final stage of qualifying as a Chartered Accountant and lives around Ikeja or other close by vicinities will have an advantage. Possesion of a higher degree will also be an advantage

Functional Responsibilities
Your duties shall include but not limited to the following:

• Responsible for the development of policies and procedures, ensurestheir implementationand monitor compliance.
• Keep the Hotel from engaging in potentially illegal or unethicalactivities.
• Reviewsexisting accounting andfinancial controls, insurance policiesand other legalcompliance process
• Communicates urgent changes immediately with department managers and staff.
• Works with human resources to update policy manuals and other documentation to ensureimmediate compliance by all staff involved.
• Conducts regular internal audits and reviews to assess the compliance ofAccountingdepartments and individual employees.
• Check to ensure that all payments are properly reconciled and posted to the right ledger
• Reviews processes and records to see that accountantsare operating in line with generallyaccepted accounting principles, laws,industry,and company standards.The results ofthereviews are shared with managers to aid in feedback,training,and development to ensuregreater overall compliance.
• Addressesspecific trainingand development needs to fill compliance gaps.
• Conduct Market surveys to ensure that the prices and quality of items are right
• Formulatespolicies and procedures to improve internal controls,compliance,and efficiency.
• Leadsthe process for internal controls reviews
• Deliversadequate and timely reportson the internal control framework and controlsdeficiencies toensure appropriate communication, documentation, escalation to business partners, seniorleadership,and audit committee.
• Deliversadequate and timely action plans andmonitorsprogress to address and resolve controldeficiencies.
• Workscollaboratively with businessand process owners to implement and monitor remediationefforts that result from internal control assessments, ensuresthe effective implementation ofcorrective action.
• Identify and evaluate potential risks and vulnerabilities in financial and operational areas of the hotel. This may include areas such as revenue management, expense control, inventory management, and fraud prevention.
• Assess the effectiveness of internal controls in place to safeguard hotel assets, prevent errors, detect fraud, and maintain accurate financial records. This involves reviewing processes, policies, and procedures to ensure compliance with internal and external regulations and industry standards.
• Conduct audits of various hotel operations to assess their effectiveness and efficiency. This can include front desk processes, housekeeping procedures, food and beverage operations, and procurement practices.
• Develop and implement procedures to prevent, detect, and investigate fraudulent activities within the hotel. This can include implementing controls, conducting surprise audits, and training employees on fraud prevention.
• Analyze financial data, including revenue reports, expense statements, and budget variances to identify trends, anomalies, and areas of improvement. Provide recommendations to optimize financial performance and increase efficiency in operations.
• Compliance monitoring: Ensure the hotel's compliance with applicable laws, regulations, and industry guidelines. This may involve monitoring tax compliance, health and safety regulations, labor laws, and privacy regulations.
• Continuous improvement: Work closely with management to identify areas for improvement in processes, controls, and policies. Recommend and implement changes to enhance operational efficiency, mitigate risks, and promote best practices.

Application Closing Date: 14th February, 2025.

Method of Application
Interested and qualified candidates should send their CV to: bphotjobs@gmail.com or: jobmasters2020@gmail.com using the Job Position as the subject of the mail.

3.) Product and Business Manager

Job Location: Opebi, Ikeja, Lagos
Employment Type: Full-time

Job Summary

• The Product and Business Manager will be responsible for overseeing the driver service company's product development, business operations, stakeholder collaboration, and brand management.
• The role involves coordination with third-party vendors, conducting market research, and ensuring the successful onboarding of drivers.

Key Responsibilities

• Develop and maintain effective onboarding programs.
• Drive collaboration and maintain positive relationships with stakeholders/partners.
• Coordinate the selection process of third-party vendors and work with vendors to ensure seamless integration and collaboration.
• Conduct market research, and competitor analysis, and gather user feedback.
• Oversee day-to-day business operations and Implement operational strategies to enhance efficiency.
• Take overall responsibility for brand management and corporate identity and ensure brand consistency across all channels.
• Work with third-party vendors to develop go-to-market strategies.
• Define pricing, positioning, messaging, and promotional activities.
• Provide insights, challenges, and recommendations for product improvement.

Qualifications and Skills

• Bachelor's or Master's degree in Business Administration, Project Management, Product Management, or a related field. With a proven knack for managing IT projects.
• Proven experience in business and product management, with a track record of successfully driving product development and business growth.
• Strong understanding of product management principles, methodologies, and best practices
• Excellent analytical and problem-solving skills with the ability to make data-driven decisions
• Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
• Knowledge of Agile development methodologies and experience working in agile/scrum teams
• Experience overseeing day-to-day business operations and implementing operational strategies to enhance efficiency.

Ideal Person for VIXA (Personal):

• A visionary business leader, combining strategic acumen with a passion for innovation.
• As the business manager of a driver-hailing startup, he/she thrives on the dynamic nature of the industry, constantly seeking opportunities to disrupt traditional models and deliver exceptional value to customers.

Key Traits:

• Innovative thinker- Someone with an innovative mindset, always looking for creative solutions to industry challenges. Someone who leverages emerging technologies and trends to stay ahead of the competition and enhance the customer experience.
• Strategic Planner- With a keen eye for detail and a knack for strategic planning, develops comprehensive business strategies that drive growth and profitability. Conducts thorough market research, identifies key trends, and formulates actionable plans to capitalize on opportunities.
• Customer-Centric approach- Understands the importance of putting the customer first. A person committed to delivering a seamless and convenient experience for passengers and drivers alike, constantly refining the platform to meet their evolving needs and preferences.
• Effective Communicator- Good at communicating the company's vision and goals to stakeholders, investors, and team members.
• Adaptable Leader- In the fast-paced environment of a startup, flexibility is key. Thrives under pressure, adapting quickly to changing circumstances and making informed decisions to steer the company in the right direction.
• Data-Driven Decision Maker- Relies on data and analytics to drive decision-making. Closely monitors key performance indicators, tracks market trends, and gathers actionable insights to optimize operations and drive business growth
• Team Leader- Understands that success is a collective effort. Invests in building a diverse and talented team, nurturing their professional development and fostering a culture of collaboration and innovation.

Application Closing Date: 15th February, 2025.

Method of Application
Interested and qualified candidates should send their CV to: bphotjobs@gmail.com or: jobmasters2020@gmail.com using the Job Position as the subject of the mail.