Hotel Receptionist
Venmac Resources Limited-we are a 3 star hotel and destination management company that has carved a niche in the industry, well equipped to play a leading role in the tourism sector with a presence in Abuja, we are recruiting to fill the position of a Hotel Receptionist.
Job Descriptions
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Provide accurate information about local attractions and services
- Close guest accounts and check guests out
- Confirm relevant guest information
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Listen and respond to guest queries and requests both in-person and by phone
- Review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Maintain a neat and orderly front desk and reception area
Requirements
Candidates should possess Hnd/BSc qualification.Must have 2-4 years’ experience. Professional appearance, excellent communication skills, positive and right attitude Computer Literate ,Sound Customer Service , Familiarity with MS Office applications, i.e. Word, Excel
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