House keeper (Angel whyte Hotel kubwa)

enmac Resources Limited is a Hotel Management company with an unmatched experience in the hospitality Industry. We provide hotel consultancy services, hotel management, hotel pre-opening, airbnb management, Human resource management, hotel technology, trainings and international development.

Our client, a three star hotel located at Kubwa, Abuja will be seeking to recruit a competent House kepeer who will lead the hotel and its team.

JOB DESCRIPTION 

Title:                                   House keeper

Main function:                   Cleaning and sanitizing guest rooms, including bathrooms, bedrooms, and common areas, ensuring they are maintained to the highest standards of cleanliness and hygiene

Reports Directly to:          Housekeeping manager.

AREAS OF RESPONSIBILITY

Overall Cleanliness of the Hotel

1. SPECIFIC DUTIES AND ACTIVITIES

• Replace used amenities in guest rooms. 
• Fold towels, make beds, and ensure bathrooms are clean.
• Remove trash, dirty linens and room service items. 
• Provide clean linens and towels for dirty ones. 
• Answer immediately to requests from guests, as well as from other departments. 
• Load cart with supplies such as linens and move it to the required areas. 
• Enter guest rooms by adhering to proper procedures and ensure they are vacant. 
• Perform a check on all room appliances to ensure they are in good working condition. 
• Adjust furniture, desk items, and appliances when necessary. 
• Dust furnishings and walls and remove marks from them. 
• Carry out floor care duties in the hallway and guest rooms, and vacuum carpets where necessary. 
• Adhere to all safety, security and company procedures and policies. 
• Provide an immediate report of any safety hazards, injuries, maintenance problems, or accidents to the house keeping supervisor. 
• Keep uniform clean and make sure to appear professional always. 
• Ensure company standards are followed in welcoming and acknowledging all guests. 
• Expect the service needs of guests and provide them even before called upon to do so. 
• Genuinely appreciate and thank guests for their visit. 
• Apply professional language in communicating with guests and other people. 
• Greet guests and take care of requests 
• Communicate issues to next shift. Complete required paperwork. 
• Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of guest. 
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. 
• Check stocking levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices, as well as function in any capacity within Meethaq hotes ltd and for any of her sister companies that require your service. 
• Any other assigned task by management.