Human Centered Design Lead Consultant Job at Jhpiego

Jhpiego, an Affiliate of Johns Hopkins University, is a global leader in improving healthcare services for women and their families.

We are recruiting to fill the position below:

Job Position: Human Centered Design Lead Consultant

Job ID: 2026-7689
Job Location: Abuja (Embedded within the Federal Ministry of Health)
Consultancy Duration: approx. 120 non-consecutive working days (approx. 6 months)

Overview

• Malaria remains a major public health threat in Africa, causing hundreds of thousands of deaths annually. Artemisinin-based combination therapies (ACTs) are the cornerstone of malaria treatment, but the emergence of antimalarial drug resistance, including partial resistance to artemisinin and partner drugs poses a serious risk to malaria control gains. Currently, there is no resistance in Nigeria, however, if resistance sets in; it will be catastrophic.
• The National Malaria Elimination Programme (NMEP) in collaboration with Jhpiego (Johns Hopkins University affiliate) is implementing Scaling the Optimal Use of Multiple ACTs to Prevent Antimalarial Drug Resistance (STOP-AMDR) through the WHO recommended Multiple Firstline Therapies (MFT). The STOP-AMDR project is designed as implementation science research, generating evidence on feasibility, acceptability, cost-impact, and programmatic approaches to inform national policy and potential scale-up.
• Jhpiego is seeking a Human Centered Design Consultant to lead the co-creation and design of a demand generation agenda for MFT, tool kits with communities and Community-led and Civil Society Organizations (CCSOs), define Community and Civil Society Engagement (CCSE) activities, CCSO roles, key CCSE messages for advocacy and SBCC in pilot activities

Responsibilities

• Participate in pre-orientation activities, meetings and workshops
• Development of orientation packages on HCD to support CCSOs on the MFT pilot implementation in Nigeria
• Using HCD, to co-create and design a demand generation agenda for MFT with communities and CCSOs and define CCSE activities, CCSO roles, key CCSE messages for advocacy and SBCC in pilot activities
• Co-design a CCSE toolkits, in collaboration with CCSOs to orient communities in the MFT pilot districts
• Support CCSOs on advocacy with community leaders and gatekeepers and facilitate demand generation activities at community and Facility levels
• Support CCSOs to use CCSE framework to gather feedback on challenges/barriers, success stories related to MFT strategy at community level in pilot districts
• Mobilize national-level technical expertise to resolve issues that affect local public policy or program design.
• Collaborate with all local stakeholders and implementing partners, especially the Ministry of Health, to ensure all activities conform to national requirements and regulations.
• Conduct regular reporting to technical staff, documenting successes, challenges, and lessons learned in MFT implementation.
• Document and maintain an inventory of successful tools and approaches for MFT implementation.

Required Qualifications

• A minimum of a master’s degree in public health, Social work, Community Development, Anthropology, Human Rights, Sociology, or related field
•  Minimum of 8 years of experience implementing malaria programs at the state and community levels
• At least 5 years’ experience managing large donor-funded projects (≥ $5M annually), including design and implementation of community engagement, leading co-creation methodologies; experience in Malaria program in Africa, Nigeria preferred.
•  Certified “Master Trainer” with proven experience training health workers on malaria case management at facility and community levels.
• Demonstrate experience in capacity building at both individual and organizational levels.
•  Strong background in malaria service delivery at state, Local Government Areas/facility, and community levels.
•  In-depth understanding of the Nigerian healthcare system, particularly the public health system; prior experience living and working in Nigeria preferred.
• Familiarity with UNITAID management and reporting procedures.
•  Fluency in English (written and spoken).

Required Abilities / Skills: 

• Demonstrated expertise in at least two to three of the following core areas: service delivery strengthening; training and workforce development; community engagement and participation; performance and quality improvement; and monitoring and evaluation.
•  Strong technical competence in facilitating community engagement, leading co-creation processes, and translating innovation into measurable, sustainable health outcome
•  Proven ability to liaise effectively with senior government officials, donor representatives, NGOs, and other stakeholders, while fostering productive partnerships nationally and internationally.
• Strong analytical capacity to identify and apply best practices, coupled with excellent oral, written, and presentation skills.
• Ability to perform under pressure in complex environments, with appreciation for socio-cultural differences and experience in low-resource, multi-cultural settings.
• Proficiency in Microsoft Office, readiness to travel nationally, and capacity to engage with established networks of health professionals, CSOs and partners.
• Demonstrated skills and experience in knowledge management, reports, and manuscript publications in high impact peer-reviewed journals.