Inbound Sales Analyst Job at Korapay

Korapay is a payment infrastructure servicing a wide band of businesses making local and international payments. We are a marketplace for digital financial services across Africa. Our vision, which is at the core of what we do every day, is to create a world void of digital financial barriers across Africa. We are committed to delivering reliable, secure, and easy to use digital financial solutions to every single customer with a guarantee that it is improving their lives.

We are recruiting to fill the position below:

Job Position: Inbound Sales Analyst

Job Location: Lagos
Job type: Full-time (Hybrid)
Department: Sales
Reporting Structure: This role reports to the Lead, Compliance


About the Role

  • As an Inbound Sales Analyst at Kora, you will be responsible for onboarding merchants, expanding our clientele, and identifying new opportunities in order to generate revenue, improve profitability,and help our business grow. 
  • We are looking for a talented and competitive inbound sales representative who thrives in a fast-paced sales cycle environment. You will also be responsible for identifying new business prospects and selling our products to them.
  • In this role, you will maintain relationships with current clients and build and maintain relationships with new clients.
  • Hence, we seek a tenacious and vibrant salesperson who is self-motivated and has the passion to sell as well as to grow a career in sales in the payments industry.

Responsibilities
Here are a couple of things you'll be doing:

  • Daily review of all inbound leads.
  • Engaging inbound leads through phone calls, emails and other communication channels.
  • Following up with compliance for the review of merchants’ KYC documents.
  • Onboarding 80% of qualified inbound leads.
  • Work with other teammates in the sales team to ensure organizational growth.
  • Work closely with the Product, Merchant Success, and Operations teams.

Requirements
Here's what we are looking for:

  • A minimum of 2 years of experience as a Telesales agent, Business Development Associate, Sales analyst, or similar role experience in a fast-paced B2B payment infrastructure environment, financial services, or banking industry.
  • Experience in upselling to existing customers.
  • Proven inside sales experience.
  • Track record of over-achieving quota.
  • Strong phone presence and experience dialing dozens of calls per day.
  • Proficient with corporate productivity and web presentation tools.
  • Experience working with Salesforce.com or similar CRM.
  • Excellent verbal and written communication skills.
  • Strong listening and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively
  • Interpersonal skills for building and developing relationships with clients and an ability to influence stakeholders.
  • Excellent written and verbal communication skills 
  • Finally, someone with the ability to sell water to a drowning man!