Internal Sales Representative Job at Mantrac

Mantrac is the sole distributor for Caterpillar products in Nigeria, distributing and supporting machinery, power systems and material-handling equipment. The company provides customers with comprehensive solutions, backed by technical know-how, experience and in-depth knowledge of their local markets.

We are recruiting to fill the position below:

Job Position: Internal Sales Representative - Multibrand

Job Location: Lagos

Job Description

• Develop and rebuild relationship (Customer Relationship Management - CRM) with designated and targeted customers by phone to sell parts and service offerings and create sales opportunities to meet company objectives and customer satisfaction.

Main Duties and Responsibilities

• Contact customers to present multi-brand parts and services and answer all technical and commercial inquiries
• Inform customers by phone about new product offerings
• Participate in quotations preparation, terms of payment for his/her supervisor or manager’s review and approval
• Present relevant technical publications as appropriate to customers and explain benefits / advantages of the multi-brand products, with comparison to OEM and OE products
• Follow up on opportunities and quotes to maximize sales and results
• Keep good control of customer list and keep updating customer profiles and population in Salesforce or any existing dealer marketing information system
• Report any prime product sales leads to his / her supervisor, manager or the prime product manager
• Assist with the solution and resolution of customer complaints raised
• Report all lost sales of parts and service to supervisor / manager and to ensure such lost sales are appropriately entered into dealer system (Salesforce)
• Ensure there are no overdue debt on customers’ parts and service account.
• Perform any other related duties as required by product support sales management

Requirements

• Candidates should possess an HND / B.Sc. Engineering or equivalent. 
• At least 2 years of experience in similar industry (sales, marketing & technical experience)
• Computer literate (MS word, Excel).

Method of Application
Interested and qualified candidates should forward their CV to: recruitment@mantracnigeria.com using the Job Position as the subject of email.