IT Manager Job at the People Practice
The People Practice - Our client, a Pan-African organization investing in the inclusion of Women, is recruiting to fill the position below:
Job Position: IT Manager
Job Location: Lagos
Employment Type: Contract
Job Summary
- Our client is looking to hire an IT Manager who will be responsible for managing the organization's information technology operations, ensuring the provision of efficient and effective technical support services.
- This role involves strategic planning, directing, and coordinating the design, installation, and connectivity of systems and network infrastructure to ensure the stable operation of all IT assets.
- Additionally, the IT Manager will manage all the organization's website to ensure optimal performance, security, and user experience.
Responsibilities
- The selected candidate will be responsible for but not limited to the following functions:
IT Operations & Support:
- Oversee the day-to-day operations of the IT department, ensuring reliable operation of all IT systems, including network infrastructure, storage systems, hardware, software, and applications.
- Ensure that IT systems are secure and compliant with data protection regulations and best practices.
- Lead and manage IT projects from inception through to completion, ensuring projects are delivered on time, within budget, and meet the specified requirements.
- Develop and enforce IT policies and procedures to ensure consistent and secure operations.
- Manage employee onboarding and training on internal IT systems.
- Coordinate technology installations, upgrades, and maintenance.
Technical Expertise & Website Management:
- Provide technical expertise and guidance to management and all employees.
- Audit systems, assess the outcomes, and provide tailored recommendations for improvement.
- Coordinate with web developers and designers to implement website updates, improvements, and troubleshooting.
- Monitor website analytics and performance metrics, making necessary adjustments to improve site functionality and user experience.
- Stay abreast of emerging technologies and industry trends, recommending innovative solutions to enhance the organization’s technological capabilities.
- Oversee the management and maintenance of the organization’s website to ensure optimal performance, security, and user experience.
- Ensure the website is compliant with regulatory requirements and industry standards.
IT Strategy & Planning:
- Develop and implement IT strategies in line with the organization’s business objectives.
- Assess and anticipate technology needs and align IT initiatives with business goals.
- Oversee the annual IT budget and ensure cost-effectiveness, as well as track and maintain hardware and software inventory.
Vendor Management:
- Manage relationships with external IT vendors and service providers to ensure that services are delivered effectively and efficiently.
- Negotiate contracts and service agreements with third-party vendors to optimize cost and performance.
Qualifications
- Minimum Bachelor's Degree in information technology, Computer Science, or related field and relevant certifications (such as PMP, ITIL, or Cisco) is a plus.
- Minimum of 3-5 years of experience in IT management or a related role.
- Experience with various operating systems, databases, and software applications.
- Experience in website management, including content management systems (CMS), web analytics, and SEO best practices.
- Proven track record of successfully managing IT operations and teams.
Skills:
- Proficiency in managing network infrastructure, cybersecurity, and operational IT related troubleshooting.
- Strong problem-solving and decision-making abilities.
- Project management expertise, managing multiple tasks with a focus on quality and timely delivery.
- Excellent collaboration and communication skills to work effectively with cross-functional teams.
- Strong attention to detail and the ability to conduct thorough quality checks.
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