IT Officer Job at First Ally Capital

First Ally Capital is a wholly indigenous Financial Services firm, whose focus is on providing top notch advisory & investment services to individuals and organizations. First Ally Capital was incorporated on May 20, 2014 as an Issuing House, Financial Advisory and Investment Management firm, with authorized capital of N2.5 billion, and an issued and fully-paid capital of N1.65 billion. The firm was licensed by the Securities and Exchange Commission on November 20, 2014 as Issuing House and Underwriters.

The Firm commenced operations at a very significant point in the evolution of the Nigerian financial services industry and will leverage it’s solid capital base, the strong financial services background of its promoters and the excellent track-record and credentials of its directors and shareholders.

We are recruiting to fill the position below:

Job Position: IT Officer

Job Location: Lagos
Job Type: Full Time (On-site)

Job Summary

• The IT Officer provides technical support to all users.
• The IT Officer monitors and maintains computer networks, installs and configures hardware and software and solves all technical problems that may arise.

Duties and responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the branches of the bank.
• Ensure security of data, network access and backup systems.
• Setting up accounts for new users.
• Develop and maintain local networks to optimize performance.
• Ensure security and privacy of networks and computer systems.
• Set up user accounts, permissions and passwords.
• Liaise with third parties and vendors across all platforms.
• Drives service excellent through e-solutions.
• Organize and schedule periodic upgrades and maintenance.
• Maintain records/logs of repairs and fixes and maintenance schedule.
• Use high-speed transaction recovery techniques and backup data.
• Periodic report generation.
• Repairing equipment and replacing parts, checking computer equipment for electrical safety.
• Maintaining records of software licenses.
• Perform any other duties as may be assigned by Management.
• Define IT users and roles and enable data distribution in the appropriate format and in a timely manner.
• Flexibility to carry out any other task as requested by Management.

Qualifications

• HND/BSc/ in IT or Computer Science.
• IT professional certification/qualification.
• Evidence of completion/ exemption of/from NYSC.

Experience:

• Previous work experience in IT.
• Experience in a Financial Services Company is an added advantage.

Skills:

• In-depth knowledge of hardware and software.
• Up-to date knowledge of software and IT trends.
• Ability to work well with people.
• IT security and operations.
• Ability to multi task.
•  Attention to detail.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.