IT Support and Administrative Officer Job at GDrive Solution

GDrive Solution, an IT Consulting, Sales and Training Company, is recruiting suitable candidates to fill the position below:

Job Position: IT Support and Administrative Officer

Job Location: Apapa, Lagos
Employment Type: Full-time

Key Responsibilities
Technical Support:

• Provide first-line support for hardware and software issues.
• Maintain documentation for IT processes and procedures.
• Manage backups, updates, and security protocols for systems.
• Troubleshoot network problems, printer issues, and software installations.
• Assist users with account setup, configuration, and troubleshooting.
• Collaborate with IT teams for larger technical issues or projects.

Administrative Duties:

• Maintain and organize office documentation and records.
• Manage scheduling, correspondence, and communication for the IT department.
• Assist in budgeting and procurement of IT resources.
• Coordinate training sessions and workshops for staff on IT tools.
• Monitor inventory of IT equipment and supplies.
• Serve as a liaison between IT and other departments to streamline processes.

Requirements
Qualifications:

• Degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Previous experience in IT support or administration is a plus.
• Certifications like CompTIA A+, ITIL, or similar can be beneficial.

Required Skills:

• Proficiency in common operating systems (Windows, macOS, Linux).
• Familiarity with networking concepts and troubleshooting.
• Strong communication skills to assist users with varying levels of technical knowledge.
• Organizational skills to handle administrative tasks efficiently.
• Problem-solving abilities to resolve technical issues promptly.
• Basic understanding of office software (e.g., Microsoft Office, Google Workspace).

Salary
N70,000 - N90,000 monthly

Method of Application
Interested and qualified candidates should send their CV and passport photograph to: gdrivesolution@gmail.com using the Job Position as the subject of the email.

Note: Candidate must reside within Apapa, Surulere, Ago Place and the environs.