IT Support Officer Job at Bon Voyage Travel

Bon Voyage Travel is a licensed IATA agent that has been in the business of corporate, leisure and vacation travel management services in Nigeria since 1975. We provide a range of comprehensive corporate, vacation, educational and incentive travel management solutions. With over 35 years of experience in providing world-class, tailor-made services, we rank as one of the most trusted and reliable travel management companies in Nigeria.

We are recruiting to fill the position below:

Job Position: IT Support Officer

Job Location: Lagos
Employment Type: Full-time

Role Description

• This is a full-time hybrid role for an IT Support Officer at Bon Voyage Travel Nigeria. As an IT Support Officer, you will be responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• You will troubleshoot problems, diagnose and resolve issues, and escalate when necessary. This role is based in Lagos, with flexibility for some remote work.

Requirements

• Proven work experience as an IT Support Officer or similar role
• Excellent knowledge of computer hardware, software, and networking systems
• Ability to work well in a team
• Strong problem-solving and communication skills
• Customer-oriented approach
• Proven ability to prioritize and manage multiple tasks
• Ability to diagnose and resolve technical issues
• Relevant certifications (e.g. CompTIA A+, Microsoft Certified IT Professional) are a plus

Method of Application
Interested and qualified candidates should please forward their updated Resume and Cover Letter to: careers@bvtng.com using "IT Support Officer" as the subject of the email.