Job Openings at Bukka Hut Restaurant

Bukka Hut Restaurant is a fast-growing organization with almost 20 outlets in Lagos and care greatly about our staff. If you are an extraordinary individual passionate about career growth and development, we need you. Beyond hospitality, Bukka Hut thrives as a people-centric brand with a laser focus on championing people empowerment initiatives. We like to view our business sectors as channels used to transform the lives of our stakeholders. This stems from our internal workforce to the community we operate in.

We are recruiting to fill the following positions below:

1.) Restaurant Supervisor

Job Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Be visible in the Front of house to address all customer issues and frontliner are always smiling and well-coordinated.
• Enforce our standard operations procedure and supervises staff for compliance
• Effectively supervises staff to ensure there are no shortages and if there are any shortages, carry out an investigation to identify the causes and resolve immediately.
• Ensure equipment such as microwave, chillers, P.O.S, and computers are well handled by staff to prevent any damages that could affect smooth operations.
• Submit required reports as at when due.
• Effectively supervises subordinates to ensure that all required products are available in line with the product time-out schedule and are well presented for customers to see.
• Proactively identify and resolves issues that could adversely affect product availability for display.
• Ensure timely requisition of products to avoid outage.
• Effectively supervises staff to prevent product or cash shortage
• Ensure shift closing procedure is well observed by checking cash out from cashiers at the end of shifts, ensuring no trash is outside dumpster, turn off TV and/or music, dining area is swept, tables reset and chairs neatly arranged, turn off all light and doors are locked.

Job Requirements

• Candidates should possess a Bachelor's Degree, HND or OND qualification
• At 1 /3 years of work experience in a QSR business.
• Good communication skills.
• Excellent leadership skills.
• Smart and proactiveness.
• Candidate must reside within Lekki and its environment.

Remuneration
N72,000 - N74,000 Monthly.

Application Closing Date: 19th October, 2023.

Method of Application
Interested and qualified candidates should send their CV to: careers@bukkahut.com using the Job Position as the subject of the mail.

2.) Delivery Monitoring Agent

Job Location: Lekki, Lagos
Employment Type: Full-time

Job Responsibilities

• Ensuring that customer orders are delivered on time as specified in the operating procedure.
• Identify and escalate operational challenges that may affect delivery targets.
• Report issues with delivery charges and delivery locations for review.
• Escalate issues of riders’ misconduct and unethical behavior.
• Liaise with the contact center team for prompt communication.
• Responsible for developing, coordinating, and communicating efficient riders' work schedules to all outlets and riders.
• Respond to queries and complaints from OP, riders, and delivery groups on time.
• Collate and reconcile riders ‘delivery charge reports daily using order delivery software.
• Ensure compliance with laid down processes and procedures for both order processors and riders and escalate noncompliance to the logistics team and/or the contact center management.
• Generate and send delivery monitoring reports daily.

Requirements

• Interested candidates should possess a Bachelor's Degree, HND or OND in relevant fields with 1 - 3 years of work experience.
• Experience in logistics operations
• Customer service experience is an added advantage.
• Strong communication skills
• Ability to learn quickly
• Must reside within Lekki Phase 1 and its environment.

Application Closing Date: 30th September, 2023.

Method of Application
Interested and qualified candidates should send their CV to: careers@bukkahut.com using "Delivery Monitoring Agent" as the subject of the mail.

3.) Cook

Job Location: Lekki, Lagos
Employment Type: Full-time

Requirements

• Candidates should possess an SSCE / GCE / NECO qualification
• Minimum of 1 year of work experience
• Good communication skills (Verbal and written)
• Must reside within Ikoyi, VI, Lekki, Jakande, Chevron, Ajah.

Application Closing Date: 30th September, 2023.

Method of Application
Interested and qualified candidates should send their CV to: careers@bukkahut.com using the Job Position as the subject of the mail.

4.) Frontliner / Cashier / Waiter

Job Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Provide excellent customer services.
• Greet customers and attend to customer.
• Up-sell when appropriate.
• Make suggestions based on their preferences.
• Take and serve food/drinks orders.
• Candidate must reside within Lekki an its environment.

Requirements

• OND / SSCE qualification.
• Must understand customer service, must be smart.

Application Closing Date: 30th September, 2023.

Method of Application
Interested and qualified candidates should send their CV to: careers@bukkahut.com using "Frontliner" as the subject of the mail.