Job Openings at Cavista
Cavista is a global technology company creating cloud-based software solutions for clients. With operations around the world, we globalize, standardize and localize our processes, while at the same time remaining sensitive to specific needs in different regions. Our mission is to empower organizations with the world’s best technology solutions.
We are recruiting to fill the following positions below:
1.) Business Operations Manager
Job Location: Ilupeju, Lagos
Job Description
- The Business Operations Manager is a critical leadership role designed to serve as a strategic partner to the General Manager, ensuring seamless business operations, driving organizational efficiency, and spearheading key initiatives.
- This position demands a visionary leader with a strong operational mindset, capable of optimizing processes, enhancing performance, and fostering cross-functional collaboration.
- The successful candidate will act as a force multiplier for the General Manager, stepping in to lead critical functions, manage stakeholder relationships, and execute high-impact projects that align with Cavista Technologies’ long term objectives.
Key Responsibilities
- Serve as the primary deputy to the General Manager, assuming leadership responsibilities in their absence, including executive decision-making, stakeholder engagements, and board-level presentations.
- Partner with the executive leadership team to formulate, refine, and execute the company’s strategic roadmap, ensuring alignment with Cavista Technologies mission, vision, and growth targets.
- Conduct comprehensive business analysis to identify operational inefficiencies, market opportunities, and areas for innovation, presenting data-driven recommendations to the leadership team.
- Oversee the implementation of key strategic initiatives, ensuring timely execution, resource optimization, and measurable outcomes.
- Lead the design and execution of operational strategies to enhance productivity, reduce costs, and improve service delivery across all business units.
- Establish and monitor key performance indicators (KPIs) to evaluate business performance, providing actionable insights to drive continuous improvement.
- Streamline cross-functional workflows, fostering collaboration between Finance, People, Talent, IT and Delivery teams to ensure operational synergy.
- Champion the adoption of best practices, automation, and technology-driven solutions to elevate operational efficiency and scalability.
- In the absence of the General Manager, Cavista Technologies in high-level client meetings, negotiations, and industry forums, reinforcing the company’s reputation as a trusted technology partner.
- Analyze market trends, competitive landscapes, and emerging technologies to position Cavista Technologies as an industry leader.
- Act as a liaison between senior leadership and respective team leads, ensuring transparent communication, goal alignment, and conflict resolution.
- Ensure adherence to corporate governance standards, regulatory requirements, and internal compliance policies.
- Proactively identify operational, financial, and reputational risks, implementing mitigation strategies to safeguard business continuity.
- Align with the General Manager to oversee contract management, vendor relationships, and procurement processes to ensure cost efficiency and risk mitigation.
Qualifications
- Advanced Degree: MBA or master’s degree in business administration, Operations Management, or a related field from a reputed institution.
- Professional Experience: Minimum of 12+ years of progressive leadership experience in business operations, general management, or strategic consulting, with at least 5 years in a senior management role within the technology or IT services sector.
- Financial Literacy: Strong understanding of budgeting, financial analysis, and cost optimization.
- Industry Expertise: Demonstrated success in scaling operations, driving digital transformation, or managing P&L for technology-driven organizations.
- Strategic Vision: Ability to translate business objectives into actionable plans with measurable outcomes.
- Operational Acumen: Expertise in process optimization, lean management, and performance metrics.
- Leadership Excellence: Proven track record of building, leading, and inspiring high performing teams.
- Stakeholder Management: Exceptional negotiation, communication, and relationship building skills.
- Innovation Mindset: Passion for leveraging technology to solve complex business challenges.
Additional Information:
- 5 - day workweek.
- Flextime.
- Competitive Health Insurance (Employee + Spouse + 4 children).
- Wellness Programs
- Employee Training Programs
- Growth and Development
- Remote working and IT Assets provided for Remote employees
- Mentoring and Counseling
- Referral Bonus
- Work from Anywhere - Flexibility that allows you to work where you are most comfortable, whether at home, at work, or a combination of both.
2.) IT Support Technician
Job Location: Ilupeju, Lagos
Employment Type: Full Time
Job Description
- We are seeking a highly skilled Female IT Support Technician to provide technical assistance and support for hardware, software, and network related issues across the organization.
- The ideal candidate will be responsible for troubleshooting IT problems, maintaining systems, and ensuring smooth day to day operations for end users.
- This role requires expertise in Microsoft Azure, cloud infrastructure, and IT security best practices.
Responsibilities
What you will do:
- Provide first-line technical support to employees by diagnosing and resolving hardware, software, and network-related issues.
- Install, configure, and maintain computers, printers, mobile devices, and other IT equipment to ensure optimal performance.
- Monitor and maintain IT infrastructure, including servers, networks, and security systems, with a focus on Microsoft Azure cloud services.
- Manage Azure Active Directory (Azure AD) for user account provisioning, access controls, and security policies.
- Assist with user account management, including password resets, access requests, and system configurations.
- Respond to IT service requests and incidents in a timely manner, ensuring minimal disruption to operations.
- Perform system updates, patches, and software installations to maintain security and efficiency.
- Assist in IT asset inventory management, tracking and documenting IT equipment and licenses.
- Support remote employees by troubleshooting VPN, cloud-based systems, and remote desktop environments.
- Collaborate with the IT team on projects, upgrades, and implementation of new technologies, particularly Azure-based solutions.
- Implement Azure security best practices, including role-based access control (RBAC), identity protection, and endpoint security.
- Provide user training and guidance on IT best practices, cloud-based collaboration tools, and security protocols.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
- 1-3 years of experience in IT support, helpdesk, or technical support roles.
- Proficiency in troubleshooting Windows, macOS, and Linux operating systems.
- Familiarity with ticketing systems and IT service management frameworks (e.g., ITIL).
- Knowledge of cybersecurity best practices, firewalls, and endpoint security.
- Hands-on experience with Microsoft Azure administration, including Azure AD, virtual machines, and cloud security.
- Strong knowledge of Active Directory, Office 365, networking protocols, and cloud-based services.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong problem-solving skills, customer service orientation, and excellent communication abilities.
Benefits
- Competitive Compensation
- 5 - day workweek
- Flextime
- Competitive Health Insurance (Employee + Spouse + 4 children)
- Wellness Programs
- Employee Training Programs
- Growth and Development
3.) Quality Assurance Engineer
Job Location: Lagos
Employment Type: Full Time
Job Description
- Collaborate with Product Owners to review and analyze business and functional requirements and design documents for sound testing strategies.
- Responsible for testing of a product, including writing the test plans and test cases, writing automation scripts, and testing the complete application from the UI through to the backend.
- Perform detailed cross-browser/cross-device testing, browser-based testing, mobile testing.
- Maintain requirements traceability with test case coverage.
- Provide expertise in understanding what to test, as well as how it should be tested.
- Implement test methodology best practices as defined by departmental standards.
- Advocate for testing standards
- Must maintain strong relationships with internal customers.
- Facilitate testing meetings, summarize results, issue/defect reporting, maintain metrics and provide go/no go recommendation.
- Review software and production issues as they occur for a holistic analysis of the impacts and possible causes.
- Create, execute, and document test plans and test cases (UAT, Integration, End-to-End, Regression, Beta), ensuring functional coverage and application performance.
Qualifications
- Interested candidates should possess relevant qualifications
- 5+ years as a professional Quality Assurance Analyst testing (8+ years if no University degree) applications with high volume and high-reliability requirements
- Ability to work effectively with little supervision and strong attention to detail in a team environment.
- Aptitude for learning new technologies; supported by solid problem solving and troubleshooting skills.
- Ability to work well with a variety of people with varying technical skill sets.
- Ability to leverage experience to deliver reliable and repeatable tests.
- Broad understanding of quality engineering principles and test methodologies
- Ability to contribute to a vision of future state of testing by troubleshooting hardware and software issues.
- Basic SQL, Unix/Linux skills
- Experience in manual testing, automation testing experience is a plus.
- Excellent communication skills (written, verbal and listening)
- 5-year experience in functional, integration or system testing web-based applications desired
- Experience executing test plans and scripts and verifying expected results.
- Strong understanding of common software development life cycles (waterfall, iterative, agile) and contemporary software quality assurance processes and automated tools
Benefits
Cavista offers even more:
- Competitive Compensation.
- 5 - day workweek.
- Flextime.
- Competitive Health Insurance (Employee + Spouse + 4 children).
- Wellness Programs
- Employee Training Programs
- Growth and Development
- Remote working and IT Assets provided for Remote employees
- Mentoring and Counseling
- Referral Bonus
- Work from Anywhere - Flexibility that allows you to work where you are most comfortable, whether at home, at work, or a combination of both
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