Job Openings at Musada Hotels and Luxury Suites

Musada Hotels and Luxury Suites is a 4-star hotel offering a vast array of hospitality services in the heart of Abuja. We offer luxury suites and top notch services.

We are recruiting to fill the following positions below:

1.) Guest Relations Officer

Job Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate to Guest Relations Manager when needed
• Record information in the logbook daily
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Ensure compliance with health and quality standards

Requirements

• A Bachelor's Degree in Hospitality Management or another related discipline is required.
• 2+ years of experience working as a Guest Relations Officer, or other related position.
• A professional certification in hotel management may be preferred.
• Excellent communication abilities, both written and oral.
• Outstanding interpersonal and organizational skills.
• Should be a customer-focused person with a thorough understanding of the hospitality industry's standards.
• Must be computer literate.
• Excellent time management abilities.

Application Closing Date: 13th October, 2023.

Method of Application
Interested and qualified candidates should send their CV to: people@musadahotels.com using the Job Position as the subject of the mail.

Note: Multiple applications would be disqualified.

2.) Housekeeper

Job Location: Abuja (FCT)

Job Description

• Answer immediate requests from guests, as well as from other departments.
• Load cart with supplies such as linens and move it to the required area.
• Replace used amenities in guest rooms.
• Provide clean linens and replacements for dirty ones.
• Fold terry, make beds, and ensure rooms are clean after departure.
• Take away, room service items, dirty linen, and trash.
• Perform checks on all room appliances to ensure they are in good working condition.
• Provide an immediate report of any safety hazards, injuries, maintenance problems, or accidents to the supervisor.
• Ensure flammable materials are properly stored.
• Keep proprietary information confidential.
• Adjust furniture, desk items, and appliances when necessary.
• Dust furnishings and walls and remove marks from them.
• Carry out floor care duties in hallways,guest rooms, and vacuum carpets.
• Adhere to all safety, security, and company procedures and policies.
• Ensure company standards are followed in accessing guest rooms.
• Provide assistance to guests with disabilities.
• Offer assistance to carry, place, move, or lift objects

Requirements

• Candidates should possess a Bachelor's Degree / OND qualification with 3 - 5 years of relevant work experience.

Application Closing Date: 13th October, 2023.

Method of Application
Interested and qualified candidates should send their CV and Cover Letters to: people@musadahotels.com using the Job Position as the subject of the mail.

Note: Multiple applications would be disqualified.

3.) Kitchen Assistant

Job Location: Abuja (FCT)

Job Description

• Helping the Chef in preparing the meals.
• Washing, cutting, and chopping the fruits, vegetables, and meat, etc.
• Preparing and washing the kitchen utensils.
• Utilizing all the necessary kitchen equipment and machinery.
• Cleaning crockery and cutlery as and when required.
• Coordinating with the chefs and other kitchen staff.
• Checking the kitchen inventory levels and restocking them.
• Sweeping and mopping the kitchen floor at regular intervals.
• Assisting with unloading the food items.
• Storing and organizing the food supplies.
• Ensuring the kitchen runs smoothly.
• Complying with the health and safety standards.

Requirements

• Candidates should possess a Bachelor's Degree / OND qualification with 1 - 3 years of work experience.

Application Closing Date: 13th October, 2023.

Method of Application
Interested and qualified candidates should send their CV to: people@musadahotels.com using the Job Position as the subject of the mail.

Note: Multiple applications would be disqualified.

4.) Concierge

Job Location: Wuse 2, Abuja (FCT)
Employment Type: Full-time

Job Description

• Welcome guests to the hotel and carry their luggage.
• Answer questions about rooms and make reservations.
• Giving directions and informing guests about the hotel's facility and things they need to know.
• Move furniture or equipment to set up rooms or the conference hall for events.
• Schedule car hire services, taxis and book tickets for guests.
• Picking up and delivering dry cleaning.
• Taking messages.
• Respond to customers distress calls, like faulty room keys etc
• Ensure reception is free from cluster at all times.

Requirements

• Candidates should possess a Bachelor's Degree / OND qualification with 1 - 3 years of work experience.

Application Closing Date: 14th October, 2023.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: people@musadahotels.com using the Job Position as the subject of the email.

Note: Multiple applications would be disqualified.