Job Openings at Recruitment Squad

Recruitment Squad, a recruiter for different organizations, is recruiting to fill the positions following below:

1.) Customer Service Agent

Job Location: Lagos
Employment Type: Full-time

Description

• We are looking for a fun, computer savvy, technically inclined, smart, energetic, passionate to work, and hard-working individual to proactively answer day-to-day calls, communicate through website live chat, and respond to emails in our customer service department.
• The individual should be comfortable and willing to work in multiple functions and departments to learn, develop, and grow within our company.

Duties & Responsibilities

• Manage daily high-volume calls, live chat, and support emails.
• Place orders over the phone, respond to customer inquiries, and resolve issues by offering solutions.
• Communicate with team members through Slack.
• Engage in weekly team meetings.
• Work effectively with vendors and shipping companies to communicate order tracking information.
• Work effectively with others in a team environment to identify and resolve problems.
• Engage customers through social media channels.
• Perform other related duties as requested.

Required Qualifications

• High School Diploma
• 1 year of similar call center or retail sales/customer service experience.
• Excellent written and verbal communication skills.
• Effective communicator; comfortable interacting with customers and internal partners in a professional manner.
• Professional in appearance, attitude, and actions.
• Must have analytical thinking skills and a detail-oriented personality.
• Strong negotiation skills.
• Extremely organized and able to work with minimum supervision.
• Ability to type 45 wpm or higher.
• Experience using E-commerce platforms & software (Shopify, Magento, ShipStation, Fulfillify, Zendesk, etc.)
• Able to work fulltime schedule: 7:30 AM 4:00 PM, Monday-Friday.
• Work-From-Home and In-office hybrid Schedules are available.

Method of Application
Interested and qualified candidates should send their CV to: jjnodebem@gmail.com using the Job Position as the subject of the email.

2.) Content Creator and Social Media Manager

Job Location: Lagos
Employment Type: Full-time

Description 

• Content Creator responsibilities include producing marketing copy to advertise our products, writing blog posts about industry-related topics and promoting our content on social media.
• To be successful in this role, you should have experience with digital publishing and generating traffic and leads for new business.
• Please share samples of your work (portfolio or links to published articles) along with your application.
• Ultimately, you will help us reach our target audience by delivering both useful and appealing online information about our company and products.

Responsibilities

• Research industry-related topics
• Prepare well-structured drafts using digital publishing platforms
• Conduct keyword research and use SEO guidelines to optimize content
• Promote content on social networks and monitor engagement (e.g. comments and shares)
• Identify customers’ needs and recommend new topics
• Create and distribute marketing copy to advertise our company and products
• Interview industry professionals and incorporate their views in blog posts
• Edit and proofread written pieces before publication
• Coordinate with marketing and design teams to illustrate articles
• Measure web traffic to content (e.g. conversion and bounce rates)
• Update our websites as needed

Requirements and Skills

• BSc in Marketing, English, Journalism or a relevant field
• Proven work experience as a Content Creator, Copywriter or similar role
• Excellent writing and editing skills in English
• An ability to fact-check long-form content pieces
• Portfolio of published articles
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Time-management skills
• Familiarity with SEO

Method of Application
Interested and qualified candidates should send their CV to: jjnodebem@gmail.com using the Job Position as the subject of the email.

3.) Project Manager

Job Location: Lagos

Description 

• To work closely with the General Manager and executive team to drive the company’s strategic objectives. Responsible for managing and coordinating high-level projects, providing strategic advice, and ensuring efficient operations throughout the organization.

Key Responsibilities

• Strategic Support
• Communication and Stakeholder Management
• Project Management
• Digital Marketing
• Leadership and Team Development

Qualification

• B.Sc in Business Admin, Economics or a related field. ( Master’s degree preferred)
• Proven experience (2 years) in a strategic consulting role.
• String leadership abilities, with a track record of motivating and developing high-performing teams.
• Must be skilled in doing SEO’s
• Strong understanding of e-commerce industry, commercialization processes, and market dynamics.
• Proven project management experience, including the ability to manage multiple projects simultaneously.
• Must be skilled in computer programming with maintenance of e-commerce software

Salary
N200,000 monthly.

Method of Application
Interested and qualified candidates should send their CV to: jjnodebem@gmail.com using the Job Position as the subject of the email.

4.) Graphic Designer

Job Location: Island, Lagos
Employment Type: Full-time

Description 

• As a Graphic Designer, you will be working alongside our creative team in the conceptualization, design and development of creative content for all marketing initiatives.
• You will assist in creating a strong visual presence for the company across all platforms.

Responsibilities 
Essential Duties and Responsibilities include the following, but other duties may be assigned:

• Design and execute layouts/marketing assets for homepage features, landing pages, digital marketing, social media, site banners, packaging, product labels, newsletters, mobile, email blasts, etc.
• Implement HTML coding when necessary for homepage features and email blasts.
• Producing and editing imagery and videography.

Requirements
What We’re Looking For:

• Bachelor’s Degree in Graphic Design / Web Design.
• 1-2 years of graphic design experience required.
• Previous video editing experience preferred.
• Previous experience in working with numerous design platforms and email campaigns.
• Background in creative fields such as fashion, beauty or advertising.
• Proficiency in Adobe Creative Suite required.
• Strong conceptual thinking and able to take projects from conception to finished design.
• Ability to solve design challenges with creativity, efficiency and precision.
• Ability to consistently execute with excellence and constantly work on improving design skills.
• Great communication and organization skills, strong multitasking ability, detail-oriented and flexible.

Required Competencies:

• To perform the job successfully, an individual should demonstrate the following competencies:
• Ability to work in a team environment and take direction from Creative Director.
• Creative aesthetic that complements the ALEXIS design aesthetic.
• Ability to thrive in a collaborative, fast-paced, deadline-driven environment while upholding the highest quality output.
• Strongly skilled in Typography, gird, and layout.
• Self-driven and able to effectively communicate creative ideas.

Minimum Qualifications:

• Strong portfolio demonstrating strong sense of composition, typography, and layout skills.
• Mac proficient.
• Strong knowledge in Adobe Photoshop, Illustrator, InDesign and Dreamweaver.

Experience:

• Graphic Design: 2 years (Required)
• Typography: 1 year (Required)
• Adobe Creative Suite: 1 year (Required)
• Adobe Photoshop, Illustrator, InDesign and Dreamweaver: 2 years (Preferred)

Education:

• Bachelor's (Required)

Salary
N100,000 monthly.

Method of Application
Interested and qualified candidates should send their CV to: jjnodebem@gmail.com using the Job Position as the subject of the email.