Job Openings at WorQulture
WorQulture is recruiting suitably qualified candidates on behalf of its clients in various sectors to fill the following positions below:
1.) Sales Associate
Job Location: Victoria Island, Lagos
Work Hours: 8am - 6pm (Mondays-Saturday)
Industry: Fashion Retail
Description
- Our clientseeks to hire a goal driven, detailed, and creative Sales Associate. Candidate must be passionate about fashion retail, a fashion enthusiast, with vast experience in related roles.
Responsibilities
- Provide a good welcoming environment, greet clients, respond to questions, improve engagement with merchandise, and provide outstanding customer service.
- Provide good customer service by providing design recommendations based on customer’s preferences and design styles
- Manage point-of-sale processes, Follow up on payment of all client purchases.
- Follow up with client orders to ensure they are delivered to clients in a timely manner
- Process flow, keep records, and report daily sales and activities.
- To carry out day-to-day boutique duties to ensure smooth operation
- Build a strong client-seller rapport with customers to achieve sales targets.
- Build sales and market strategies.
- Create social media content to burst sales.
- Assist with inventory procedures when needed.
- Post pictures of in-store activities
- Follow up with clients for service feedback
- Ensure high levels of customer satisfaction through excellent sales service
- Follow all company’s policies and procedures
Job Requirements
- Must have an HND or BSc degree.
- Minimum of 2 years in a related role.
- Have excellent customer service and interpersonal skills
- Possess a strong flare for fasion
- Self-motivated, team player, sales-driven and results-oriented
- Possess a gracious personality with excellent communication skills
- Possess strong team spirit to work as a team and achieve sales target
- Great command of the English language.
- Excellent interpersonal communication skills.
- Must be fashion enthusiast.
- Most have a quick grasp of product and brand knowledge.
- Ability to build a strong rapport with customers in a short amount of time and must enjoy helping customers.
- Upselling ability.
- Ability to use Microsoft word
- Must have basic math skills.
- Upselling ability.
- Must have basic math skills.
2.) Executive Assistant to a Makeup Artist
Job Location: Victoria Island, Lagos
Availability to start: As soon as possible
Work Hours: 9am - 6pm (Mondays-Saturday)
Industry: Fashion
Description
- Our client is in search of an Executive Assistant. This role requires a candidate who possesses strong organizational skill , is proactive, detail-oriented, and resourceful individual who can anticipate the needs of our client and provide exceptional support.
- You will be responsible for managing a wide range of administrative tasks, effectively managing schedules, projects and client relationships.
Responsibilities
- Coordinate and manage schedule, including appointments, meetings, photo shoots, and travel arrangements, ensuring optimal time management and efficiency.
- Act as the primary point of contact for clients and industry professionals, maintaining excellent communication and providing exceptional customer service.
- Assist in the coordination and execution of makeup projects, including photo shoots, fashion shows and special events, ensuring all logistical details are managed effectively.
- Provide administrative support, including drafting emails, preparing documents, handling correspondence, and managing expenses, to ensure smooth operations of the artist's business affairs.
- Assist in the procurement and management of makeup products and supplies, including inventory management, ordering, and organizing makeup kits for various projects and engagements.
- Conduct research on industry trends, upcoming events, and potential clients to support business development efforts and identify new opportunities for collaboration and growth.
- Assist in managing social media accounts, scheduling posts and monitoring online presence.
- Maintain confidentiality and discretion in handling sensitive information related to clients, projects, and business operations.
- Represent the client professionally and positively in all interactions, both internally and externally, reflecting the artist's brand values and image.
- Perform other tasks and projects as assigned, contributing to the overall success of the business
Qualifications
- At least 2 years of experience as an executive assistant or similar role, preferably in the beauty industry
- Excellent organizational and time-management skills
- Strong communication skills, both written and oral.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other relevant software applications.
- Knowledge of the makeup industry, beauty trends, and key players in the industry is preferred.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proactive attitude, with a willingness to take initiative and solve problems independently.
- Flexibility to adapt to changing priorities and work schedules, including occasional evenings and weekends.
- Bachelor's Degree in any field
Salary
N150,000 - 180,000 per month.
3.) Business Operations Manager (Fashion)
Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Working hours: Mon-Sat (8am-6pm)
Job Summary
- Our client is an experienced and strategic-minded Operations Manager to oversee the operational and HR functions of our fashion house.
- The role seeks a dynamic individual proficient in operational efficiency and human resource management.
- They should excel in crafting and executing policies that align with company objectives, all while cultivating a welcoming and inclusive workplace atmosphere.
Responsibilities
- Oversee day-to-day operations of all departments
- Optimize processes and procedures to enhance operational effectiveness and reduce costs.
- Manage operational budget and expenditure.
- Monitor inventory levels and implement strategies to prevent stockouts and excess inventory.
- Identify opportunities to streamline the supply chain and reduce lead times.
- Implement Business strategies to meet organizational goals and objectives
- Develop, educate and implement important HR procedures and SOPs and implement operational strategies to optimize efficiency and productivity across all departments.
- Manage recruitment and onboarding processes, including job postings, candidate screening, interviews, and orientation programs.
- Oversee performance management processes, including goal setting, performance evaluations, and employee development plans.
- Ensure legal compliance with labor laws in collaboration with management.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as needed.
- Provide guidance and support to employees on HR-related matters, including employee relations, disciplinary actions, and conflict resolution.
- Manage employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
- Monitor and maintain internal HR systems and employee databases
- Identify training needs and develop training programs to enhance employee skills and capabilities.
- Create training development plans, and coordinate and monitor training sessions, and workshops.
- Establish a positive work culture that promotes employee engagement, satisfaction, and retention.
Requirements
- BSc University Graduate
- Minimum of 3 years of Operations practical experience. Experience in a fashion company is a plus
- Proficiency in HRIS systems and Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Excellent analytical and decision-making abilities
- Demonstrated leadership and team management skills
- Must be detailed, process-driven, productive and proactive.
- Excellent Communication and Customer Relationship skills.
- Knowledge of business operations processes.
- Experience with budgets, financial reports, and monitoring expenses is a plus.
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