Job Recruitment at Raadaa Partners International Ltd.


Raadaa Partners International Limited - We are a Tech driven company that provides a wide range of tech services to our clients

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We are recruiting to fill the position below:

Job Position: Customer Care Service Representative

Job Location: Abuja (FCT)
Employment Type: Full-time

Key Responsibilities
Your key responsibilities will be to:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service teamsales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements

  • Candidates should possess a Bachelor's Degree qualification with 1 year work experience.

Job Position: Operations Manager
Job Location: Abuja
Employment Type: Full-time

Responsibilities
Key Responsibilities include:

  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes and best practices
  • Purchase materials, plan inventory and oversee warehouse efficiency
  • Help the organization’s processes remain legally compliant
  • Formulate strategic and operational objectives
  • Examine financial data and use them to improve profitability
  • Manage budgets and forecasts
  • Perform quality controls and monitor production KPIs
  • Recruit, train and supervise staff
  • Find ways to increase the quality of customer service.

Requirement

  • Candidates should possess a Bachelor's Degree qualification.

Job Position: Digital Marketer

Job Location: Abuja (FCT)
Employment Type: Full-time

Job Description

  • Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Design, build and maintain our social media presence
  • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Brainstorm new and creative growth strategies
  • Plan, execute, and measure experiments and conversion tests
  • Collaborate with internal teams to create landing pages and optimize user experience
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Instrument conversion points and optimize user funnels
  • Collaborate with agencies and other vendor partners
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

Requirements

  • Interested candidates should possess a Bachelor's Degree with relevant experience.

Method of Application
Interested and qualified candidates should kindly send their CV to: careers@raadaa.com using the Job position as the subject of the email.

Click here to Apply