Job Vacancies at Festival Hotel

Festival Hotel Lagos is a well-regarded hospitality establishment located in Lagos, Nigeria. Known for offering comfortable accommodations and services, it caters to both business and leisure travelers

We are recruiting to fill the following positions below:

1.) Food and Beverage Manager

Job Location: Festac, Lagos
Employment Type: Full-time

Job Summary

• A Food and Beverage (F&B) Manager is responsible for overseeing all aspects of the food and beverage operations within a hotel, restaurant, or other hospitality setting.
• This role combines both operational and managerial responsibilities to ensure that the establishment delivers high-quality service, maintains customer satisfaction, and meets financial goals.

Responsibilities
Below are the key roles and responsibilities of an F&B Manager:
Operational Management:

• Oversee Daily Operations: Ensure smooth and efficient daily operation of all food and beverage outlets (e.g., restaurants, bars, room service, banquets).
• Staff Supervision: Manage, train, and schedule F&B staff (servers, bartenders, chefs, hosts) to ensure adequate staffing levels and high-quality service.
• Quality Control: Monitor food quality, presentation, and service standards to ensure consistency and customer satisfaction.
• Inventory Management: Keep track of inventory levels of food, beverages, and supplies, ensuring everything is stocked, and manage ordering, storage, and waste control.

Budget and Financial Management:

• Budgeting and Cost Control: Develop and manage the food and beverage department’s budget, ensuring that operating costs (e.g., food, labor, and beverage) remain within budget.
• Profitability: Monitor financial performance, analyze sales trends, and implement strategies to increase revenue, improve profitability, and reduce costs.
• Pricing: Set pricing for menu items, ensuring they are competitive while also aligning with profitability goals.

Menu Planning and Development:

• Menu Design: Work with chefs and kitchen staff to create and update menus based on customer preferences, trends, seasonal availability, and profitability.
• Seasonal Changes: Introduce new offerings and ensure the menu stays fresh and exciting, considering special events or festivals.
• Special Promotions: Plan and execute special promotions, seasonal menus, or themed events to attract customers and increase sales.

Customer Service and Guest Relations:

• Guest Experience: Ensure guests receive exceptional service and address any complaints or concerns promptly and effectively.
• Customer Feedback: Monitor customer satisfaction through feedback, surveys, and direct interactions to continuously improve service standards.
• Personalized Service: Ensure that guest preferences are known and accommodated, whether it’s special dietary needs or custom orders.

Health and Safety Compliance:

• Food Safety Standards: Ensure compliance with all health and safety regulations, including food safety standards, sanitation practices, and alcohol service laws.
• Hygiene Standards: Maintain cleanliness and organization in all food and beverage areas, ensuring staff adhere to hygiene protocols.
• Training: Ensure that staff are trained in proper food handling and hygiene practices to avoid contamination and maintain high standards of cleanliness.

Staff Training and Development:

• Training Programs: Develop training programs for new hires and existing staff, focusing on service techniques, product knowledge, and health and safety regulations.

Application Closing Date: 6th February, 2025.

Method of Application
Interested and qualified candidates should send  their CV to: hrmanager@festivalhotellagos.com using the Job Position as the subject of the mail.

2.) Sales Executive

Job Location: Festac - Amuwo Odofin, Lagos
Employment Type: Full-time

Responsibilities
Sales Strategy Development:

• Develop and implement sales strategies to meet or exceed sales targets.
• Analyze market trends and customer data to identify new opportunities for growth.

Lead Generation and Prospecting:

• Identify potential customers and generate leads through research, networking, and cold calling.
• Follow up with leads and convert them into sales opportunities.

Customer Relationship Management:

• Build and maintain long-term relationships with clients to encourage repeat business.
• Understand customer needs and offer tailored solutions that benefit both the customer and the company.

Product Knowledge:

• Stay up-to-date with product offerings and service updates.
• Be able to present and explain the features, benefits, and value of the company’s products or services.

Sales Presentations & Negotiations:

• Prepare and deliver persuasive sales presentations to prospective clients.
• Negotiate pricing, terms, and conditions of sales agreements.

Sales Closing:

• Close sales by agreeing on terms with customers and ensuring the sales process moves forward.
• Handle objections and address customer concerns to secure the deal.

Sales Reporting and Forecasting:

• Maintain records of sales activity, customer interactions, and pipeline progress
• Provide regular reports to management on sales performance, targets, and market feedback.

Collaboration with Other Teams:

• Work closely with marketing, customer support, and product teams to ensure smooth customer experience.
• Collaborate on sales campaigns and promotions.

Customer Support and After-Sales Service:

• Address post-sale concerns and follow up with clients to ensure satisfaction.
• Help resolve any issues customers face with products or services.

Continuous Learning and Improvement:

• Regularly attend training and workshops to improve sales skills and product knowledge.
• Stay current on industry trends and competitor offerings.

Requirements

• Candidates should possess a Bachelor's Degree / HND / FSLC qualification with 2 - 5 years of experience.

Benefits of Staying at a Festival Hotel Conference Center and Spa

• Convenience: Combining business facilities, accommodations, and relaxation options in one location saves time and enhances convenience for guests attending conferences or events while also wanting a stress-free environment to unwind.
• Productivity and Relaxation Balance: These venues offer a perfect balance between business (via meeting spaces and event support) and personal well-being (through the spa and wellness offerings), making them appealing to business travelers who need to destress.
• Customizable Packages: Depending on the hotel’s offerings, guests might have access to special packages that combine conference services with spa treatments or leisure activities.
• Group and Corporate Rates: For business events, these hotels often provide corporate rates or discounts for group bookings, making them attractive for companies holding conferences or team-building events.

Application Closing Date: 6th February, 2025.

Method of Application
Interested and qualified candidates should send  their CV to: hrmanager@festivalhotellagos.com using the Job Position as the subject of the mail.

3.) Chief / Financial Accountant

Job Location: Festac, Lagos
Employment Type: Full-time

Job Description

• As the Chief Financial Accountant, you will oversee all financial functions for the hotel, conference center, and spa.
• This role demands a hands-on leader who is detail-oriented, highly analytical, and capable of maintaining financial integrity while driving business growth.
• Your leadership will ensure accurate reporting, strategic financial planning, and regulatory compliance, enabling us to achieve operational excellence and profitability goals.

Responsibilities

• Lead the accounting team and oversee daily financial operations for the hotel, conference center, and spa.
• Prepare timely and accurate financial statements, including profit and loss reports, balance sheets, and cash flow statements.
• Provide strategic financial analysis and insights to support senior management in decision-making and long-term planning.
• Ensure compliance with financial regulations, tax laws, and industry standards.
• Develop and manage budgeting and forecasting processes, aligning financial goals with operational objectives.
• Oversee accounts payable and receivable functions, ensuring accurate billing, timely payments, and efficient collections.
• Conduct regular financial performance reviews, identifying trends, cost-saving opportunities, and areas for operational improvement.
• Coordinate and support internal and external audits, ensuring accurate financial reporting and adherence to audit standards.
• Maintain robust internal controls to safeguard the company’s financial assets and resources.
• Supervise payroll processing to ensure timely and accurate compensation for employees, including benefits administration and tax filings.
• Collaborate with department heads to monitor budgets and provide financial guidance for cost-effective decision-making.
• Assist in the development and implementation of financial strategies to maximize profitability and ensure sustainable growth.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field (CPA, ACCA, or equivalent certification is highly preferred).
• Minimum of 5 years of accounting experience, with at least 2 years in a managerial role within the hospitality industry.
• Membership with ICAN is mandatory.
• Proven expertise in financial planning, budgeting, and reporting, ideally within a hotel, resort, or conference center setting.
• Proficient in accounting software, ERP systems, and Microsoft Excel.
• In-depth knowledge of financial regulations, tax laws, and compliance requirements in the hospitality industry.
• Strong leadership and team management skills, with the ability to mentor and motivate a finance team.
• Excellent analytical skills, attention to detail, and the ability to interpret complex financial data.
• Ability to manage multiple priorities, work under pressure, and meet deadlines.
• Exceptional communication skills, with the ability to present financial information effectively to both financial and non-financial stakeholders.

Why Join Us?

• Competitive salary and comprehensive benefits package.
• Opportunity to work in a dynamic, growth-oriented environment.
• Room for professional development and career advancement within a prestigious brand.
• Join a team focused on delivering exceptional guest experiences and top-tier services.

Application Closing Date: 7th February, 2025.

Method of Application
Interested and qualified Candidates should send their updated Curriculum Vitae to: hrmanager@festivalhotellagos.com using the Job Position as the subject of the mail.